Patient Coordinator - Indiana Total Therapy - Full Time

Job Title

In this role you will be:

• Answer and direct telephone calls.
• Handle patient appointment/scheduling.
• Obtain patient billing and insurance information in order to maintain current and accurate information in patient files and billing system. Also, prepare forms or reports and conduct billing or collection activities including data.
• Perform general clerical functions as necessary including filing copying and transcription of evaluations, physician letters, progress notes, discharge summaries and related correspondence. Must have a working knowledge of all front desk duties.
• Coordinate patient charts and appointments to ensure timely service within facility.
• Verify insurance eligibility of patients as needed and authorizations to determine if payor is at risk.
• Coordinate communications with payors to ensure accurate billing practices, enhance reimbursement opportunities and reduce day sales outstanding (DSO). Includes correspondence with third party payor sources and referral sources.
• Provide counseling to patients advising them of their financial responsibility and obtaining credit agreements for outstanding balances.
• Administer quality assurance programs to ensure patient satisfaction with facility services.
• Ensure timely reporting of key facility statistics to market management for sales, revenues, cash, and patient flow.
• Maintain a system of controls to ensure power handling of cash receipts, including daily entry in billing systems and bank deposits.
• Gather timecards and review for accuracy, submitting to payroll in a timely manner.

Other duties may be assigned.

Qualifications:

• Education: High School Diploma or GED Equivalent
• Experience: Courses in bookkeeping and accounting OR an equivalent amount of work experience in a healthcare or related setting. One to two years of medical billing and administrative experience.
• Licensure/Certification: N/A

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.