Inside Sales Coordinator (Manufacturing)

Inside Sales Coordinator Client

This is an exciting opportunity to join a growing manufacturer of HVAC air-side products that supports a nationwide network of independent sales representative firms across North America. The Inside Sales Coordinator plays a vital role in helping sales representatives succeed by providing responsive quote support, managing opportunities, coordinating customer interactions, and driving projects forward. The ideal candidate is highly organized, naturally curious, customer-focused, and thrives in a fast-paced environment where priorities shift and multiple projects move simultaneously.

Reporting to the Inside Sales Manager, the Inside Sales Coordinator partners with independent sales representatives throughout North America to deliver exceptional support and service. This role balances high-volume quotation management with proactive opportunity follow-up and cross-functional coordination. Success in this position comes from being responsive, detail-oriented, consultative, and capable of managing numerous active projects without losing sight of customer needs or business objectives. This is not an order entry role and it is not a quota-carrying sales position. Instead, this individual serves as a key contributor to revenue generation by helping representatives respond quickly, accurately, and effectively to customer opportunities.

What You Bring: Required Qualifications

• Demonstrated ability to manage multiple concurrent priorities and deadlines.
• Strong written and verbal communication skills, particularly through email correspondence.
• Excellent attention to detail and commitment to data accuracy.
• Customer-focused and consultative approach to problem solving.
• Strong organizational and time management skills.
• Comfort working within CRM, ERP, and business software platforms.
• Mechanical aptitude and interest in learning technical products.

Preferred Qualifications

• Prior CRM experience.
• HVAC industry experience.
• Experience supporting independent sales representatives or channel sales organizations.
• Experience within manufacturing, industrial products, building products, or distribution environments.

Ideal Background

• Inside Sales
• Sales Support
• Customer Service
• Quotation Management
• Project Coordination
• HVAC Manufacturing
• HVAC Representative Firms
• Industrial Manufacturing
• Building Products
• Distribution Sales Support

Education

• Associate's Degree or Bachelor's Degree preferred.
• Relevant customer-facing, sales support, inside sales, quotations, project coordination, or related experience may be considered in lieu of a degree.

Technology Environment

• NetSuite ERP
• HubSpot CRM
• Microsoft Outlook
• SuiteCommerce
• AI-Powered Product Recommendation and Opportunity Identification Tools

What You Will Be Doing: Support Sales Representatives and Customers

• Serve as a primary point of contact for independent sales representatives across North America.
• Build strong relationships through responsiveness, reliability, and product knowledge.
• Assist with product selection, options, and standard product configurations.
• Develop working knowledge of a diverse HVAC product portfolio.
• Identify when more complex technical support is needed and engage technical resources appropriately.

Develop Quotations and Manage Opportunities

• Manage a high volume of inbound quotation requests and orders with speed and accuracy.
• Coordinate multiple active quotes and opportunities simultaneously.
• Maintain accurate customer, project, and opportunity information within CRM and ERP systems.
• Ensure timely communication and follow-up throughout the sales process.

Proactively Drive Business Opportunities

• Follow up on significant open quotations and strategic opportunities.
• Gather information regarding project status, competitive positioning, and decision timelines.
• Initiate internal discussions when pricing, timing, or project dynamics require additional attention.
• Utilize CRM tools and technology-driven outreach campaigns to support sales efforts.
• Identify opportunities to recommend complementary products and additional solutions.

Coordinate Across the Business

• Respond promptly and professionally to representative and customer inquiries.
• Resolve routine product and order-related questions.
• Escalate complex technical issues to appropriate subject matter experts.
• Collaborate with Sales, Engineering, Manufacturing Engineering, Operations, and Customer Service teams.
• Continuously reprioritize activities based on changing customer and project needs.

This is an opportunity to make a direct impact on business growth and customer success while working within a highly collaborative environment. Your efforts directly contribute to revenue-generating opportunities and help support a nationwide network of sales representatives. You'll gain exposure to a broad HVAC product portfolio, work alongside technical and operational teams, and leverage a modern technology stack that includes CRM, ERP, eCommerce, and AI-powered sales enablement tools. For professionals who enjoy customer interaction, project coordination, and continuous learning, this role offers strong long-term growth potential and meaningful business impact.

The expected salary range for this position is $75,000 - $95,000, depending on experience and qualifications. This role also qualifies for comprehensive benefits such as health insurance, 401(k), and paid time off. TalentFish is committed to pay transparency and equal opportunity. The salary range provided is in compliance with applicable state and federal regulations. This role requires authorization to work in the U.S. without current or future visa sponsorship. All offers are contingent upon the completion of a background check, which may include but is not limited to reference checks, education verification, employment verification, drug testing, criminal records checks, and any required certifications or compliance requirements based on the end client's background check policies and applicable laws. TalentFish is an employee-owned company pioneering a new realm in talent acquisition. We are redefining IT staffing by evolving AI, video screening, and our unique platform. TalentFish focuses on providing the best employee, consultant, and client experience possible. At TalentFish we are an Equal Opportunity Employer; we embrace and encourage diversity!