Operations Supervisor

Mass General Brigham

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Title

Responsible for overseeing and coordinating the daily operations of the department, ensuring efficiency, productivity, and adherence to established procedures.

Essential Functions

Lead and supervise a team of employees, providing guidance, support, and direction. Coordinate and optimize workflow processes to maximize efficiency and productivity. Monitor the progress of operations, identify bottlenecks or areas for improvement, and implement strategies to streamline operations. Track and assess key performance indicators to evaluate the team's performance and the overall effectiveness of operations. Identify training needs and provide coaching or training sessions to enhance the skills and knowledge of team members. Implement and enforce quality control measures to ensure that products or services meet established standards. Assist in budget planning and control by monitoring expenses, identifying cost-saving opportunities, and ensuring that operations stay within budgetary constraints. Allocate resources, including personnel, equipment, and materials, effectively to meet operational demands.

Qualifications

Education: Bachelor's Degree Business required or Bachelor's Degree Related Field of Study required. Can this role accept experience in lieu of a degree? Yes. Experience: Operations experience 5-7 years required and Supervisory/Management Experience 3-5 years preferred. Knowledge, Skills and Abilities: Solid understanding of supply chain management, process improvement methodologies, and quality assurance principles. Proficiency in using operational software, project management tools, and data analysis software. Strong analytical and problem-solving skills, with the ability to identify issues, analyze data, and implement effective solutions. Strong communication and interpersonal skills, with the ability to collaborate with stakeholders at various levels. Ability to adapt to changing priorities, handle multiple projects simultaneously, and work in a fast-paced environment. Excellent leadership and team management abilities, with a focus on motivating and developing staff.

Additional Job Details

Department: OR Perioperative Operations Schedule: Monday - Friday | 1pm to 9:30pm| Onsite Work Location: 1153 Centre Street Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Evening (United States of America) Pay Range: $67,537.60 - $98,238.40/Annual

EEO Statement

2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.