Quality Assurance Manager

Job Title: Quality Assurance Manager Job ID: 89892 Location: Frisco, Texas Overview: Our client, a major protective eyewear manufacturer, is seeking an experienced Quality Assurance Manager to oversee quality management systems and day-to-day laboratory quality operations for a growing, highly regulated consumer and protective products division. This position will play a key role in maintaining ISO 9001 and ISO/IEC 17025 compliance, managing laboratory testing and accreditation requirements, coordinating internal and external audits, overseeing equipment calibration and maintenance, and supporting product certification activities. The ideal candidate has hands-on experience in a laboratory or product testing environment and is comfortable working across quality, engineering, product development, manufacturing, suppliers, independent laboratories, and regulatory organizations. What you will be doing: Quality Management Systems & Accreditation

• Manage, develop, and maintain ISO 9001 and ISO/IEC 17025 quality management systems, certifications, and laboratory accreditation.
• Ensure ongoing compliance with applicable quality standards, regulatory requirements, and internal procedures.
• Coordinate product certifications, internal and external audits, supplier visits, and accreditation activities.
• Maintain relationships with independent testing laboratories, certification organizations, regulatory bodies, and other external partners.

Management Reviews

• Prepare and maintain management review reports and schedules.
• Report on requirements associated with ISO 9001 and ISO/IEC 17025.
• Track management review action items and ensure timely completion.

Laboratory Testing & Inter-Laboratory Comparisons

• Plan and execute inter-laboratory comparison studies to validate the accuracy and reliability of testing results.
• Collaborate with external laboratories to benchmark and improve testing methodologies.
• Administer and perform mechanical, environmental, and optical testing as required.
• Review and certify laboratory test results.

Testing standards may include:

• ANSI Z87.1
• MIL-PRF-32432 / MCEPS
• CSA Z94.3
• AS/NZS 1337.1
• AS/NZS 1337.6
• AS/NZS 1067

Equipment Maintenance & Calibration

• Develop and manage comprehensive equipment maintenance and calibration schedules.
• Oversee calibration of laboratory and production testing instruments to ensure accuracy and precision.
• Troubleshoot and coordinate corrective actions related to equipment malfunctions or calibration issues.
• Monitor the performance of specialized production and laboratory equipment.

Measurement Uncertainty

• Develop and maintain uncertainty budgets for testing requirements outlined in applicable technical specifications.
• Review and adjust uncertainty calculations based on equipment variability, testing methodology, and changes to technical requirements.

Product Development & Certification

• Partner with product development and engineering teams to provide guidance regarding required testing parameters.
• Assist with product markings and labeling requirements based on applicable technical specifications.
• Coordinate sample requirements, testing schedules, and certification activities to support product launch timelines.
• Coordinate with external laboratories and certification organizations for specialized product certifications.

Regulatory & Military Testing Requirements

• Maintain knowledge of current revisions to applicable military and protective-product testing requirements.
• Assist in developing appropriate test plans.
• Coordinate testing with independent laboratories when external certification is required.
• Maintain recurring certification and retention-testing schedules.

Risk Management & Continuous Improvement

• Identify, document, and mitigate quality-related risks.
• Identify opportunities for departmental and organizational process improvement.
• Maintain documentation related to risks, opportunities, corrective actions, and improvement initiatives.
• Track initiatives through completion.

Internal Audits

• Coordinate and conduct internal audits in accordance with ISO 9001 and ISO/IEC 17025 requirements.
• Obtain and maintain appropriate internal auditor training and certification.
• Prepare audit reports and ensure corrective and follow-up actions are completed within required timelines.

Document Control & Recordkeeping

• Maintain accurate and current quality and laboratory documentation, including:
  • Standard operating procedures
  • Process controls
  • Corrective actions
  • Quality KPIs
  • Calibration records
  • Quality-control data
  • Audit documentation
  • Laboratory records
• Monitor company and laboratory processes and recommend improvements based on available data.
• Follow up with departments when established quality targets are not being achieved.

Nonconforming Product & Inspections

• Perform and document product inspections at various stages, including incoming and in-process inspections.
• Maintain scrap records and associated quality KPIs.
• Monitor quality performance and identify trends.
• Conduct Lot Acceptance Testing (LAT), including appropriate sampling.
• Manage nonconforming product processes and coordinate product disposition as required.

Team Training & Cross-Functional Collaboration

• Train employees on quality management systems, ISO 9001, ISO/IEC 17025, laboratory procedures, and compliance requirements.
• Promote a culture of continuous improvement and quality throughout the organization.
• Collaborate closely with engineering, product development, manufacturing, operations, suppliers, and other departments.
• Ensure quality processes are effectively integrated into overall business operations.

What you must have:

• Strong knowledge of ISO 9001 and/or ISO/IEC 17025 quality systems.
• Experience working within a laboratory, testing, quality assurance, manufacturing, or product certification environment.
• Knowledge of laboratory equipment maintenance and calibration processes.
• Understanding of inter-laboratory comparisons and measurement uncertainty.
• Familiarity with relevant industry standards, regulatory requirements, and technical specifications.
• Experience coordinating or conducting internal and external audits.
• Strong documentation and recordkeeping skills.
• Excellent analytical and problem-solving abilities.
• Strong organizational and project-management skills.
• Excellent written and verbal communication skills.
• Ability to collaborate effectively with technical teams, leadership, suppliers, laboratories, and external regulatory or certification organizations.
• Strong attention to detail and commitment to quality.
• Associate degree in a relevant scientific, engineering, technical, or quality-related field preferred. Equivalent professional experience may be considered in lieu of a degree.
• 3+ years of experience working in a laboratory, product testing, quality assurance, or related technical environment.
• Experience with ISO quality management systems strongly preferred.
• Internal auditor training or certification is preferred; willingness to obtain certification is required.

Physical Requirements

• Ability to lift up to 30 pounds.
• Ability to work in laboratory, testing, manufacturing, and office environments as required.

Other Information:

• Compensation: $70,000-$90,000 annually, depending on experience and qualifications.
• Schedule: Full-Time
• Work Location: Frisco, TX

Why Join Us? This is an opportunity to take ownership of critical quality and laboratory functions within an established organization that develops highly regulated products used in demanding environments.The Quality Assurance Manager will have significant visibility across the organization and the opportunity to work directly with product development, engineering, operations, external laboratories, certification organizations, and senior leadership. We offer a collaborative environment focused on quality, innovation, continuous improvement, professional development, and long-term organizational success. Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit. For more information about TEEMA and to consider other career opportunities, please visit our website at