Administrative Aide

Introduction

This is a Management Service positionand serves at the pleasure of the Appointing Authority.

If you are looking for an exciting career with great benefits pension generous leave competitive salary and the opportunity for advancement and professional growth apply to join the DPSCS team today!

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12000 employees and a budget of more than $1 order to fulfill our mission of promoting safety we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

As a member of the DPSCS team you can have a fulfilling career while also enjoying a wide range of benefits such as medical and dental coverage paid time off (i.e. vacation sick leave) becoming vested in the State pension supplemental retirement options and even joining the Maryland State Employees Credit Union.

GRADE

11

LOCATION OF POSITION

Carroll County

6852 4th Street

Sykesville MD 21784

POSITION DUTIES

This position is responsible for providing directassistance and customer service to internal and external clients at the MDPolice and Correctional Training Commissions Public Safety Education andTraining Center (PSETC). This position functions as a general Guest ServicesSpecialist and has the responsibility of assisting the Guest Services Unit and otheroperational units with day-to-day support functions. Primary functions will bemanaged within the Guest Services Unit by performing reception desk functionsconducting security screening of visitors preparing weekly activity schedulesgenerating work orders conducting facility inspections and inventory andplanning for upcoming special event needs through preparation of work ordersand coordination of logistics between units.

• Provides face-to-face customer service to all guests and staff at the PSETC.
• Performs daily receptionist duties responding to inquiries made in-person and via telephone or email.
• Provides administrative support to the Guest Services Administrator including review of reservation requests for new guests and preparation of billing statements.
• Orders office and janitorial supplies to maintain operational inventory for the front desk work rooms and other units as necessary.
• Inspects classrooms and residence hall rooms for occupancy
• Updates residence hall notebooks and other related informational documents for overnight guests.
• Produce PSETC signs and facility directions for distribution.
• Print and assemble a large volume of manuals and materials for training units.
• Assist with administrative functions related to overnight guest stay including ordering supplies printing labels and guest information preparation of check-in packets.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years performing secretarial work or clerical work involving typing duties.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be clear and specific information on your application regardingyour qualifications.

years of professional experience providing face-to-face customer service asthe first point of contact with a business in the fields of hospitalityeducation or government operations.

written and verbal communication skills and computer processingincluding the use of Google and Microsoft Office Suite.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.

• Experience with conducting physical inventory and ordering supplies

• Experience printing and using print shop equipment and the assembly of detailed manuals programs or various hard copy training materials.

• Experience with Nitevision software or similar property management housing software

SPECIAL REQUIREMENTS

The idealcandidate must be fluent in spoken and written English. The ideal candidatemust effectively and respectfully communicate with diverse populationsproviding services to individuals with different beliefs behaviors andinterpersonal styles in confinement or community settings. Professional workingfluency in Spanish Mandarin Korean or any other language is a plus.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing will not consider information submitted after this candidates will be ranked as Best Qualified Better Qualified or Qualified and placed on theeligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education training and experience related to the requirements of the is important that you provide complete and accurate information on your report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland you will have access to outstanding benefits including: health insurance dental and vision plans offered at a low cost.

CLICK ON THIS LINK FOR MORE DETAILS:

• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
• Annual Leave - ten (10) days of accumulated annual leave per year
• Sick Leave - fifteen (15) days of accumulated sick leave per year
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child
• Holidays - State employees also celebrate at least twelve (12) holidays per year
• Pension - State employees earn credit towards a retirement pension

FURTHER INSTRUCTIONS

Online applications are highly recommended. However if you are unable to apply online the paper application and supplemental questionnaire may be emailed to Paper application materials must be received in our office by the closing date for the you are submitting additional information the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload please email the requested information to referencing the recruitment number in the subject line. Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment please contact the Department of Public Safety and Correctional Services HRSD-Recruitment Division at .

Tiara Mills

If you are having difficulties with submitting your online application please contact the DBM Recruitment and Examination Division at or .

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer Maryland