Service of Process Specialist

Responsibilities Own the process from start to finish — handle service of process with precision and accountability Keep client orders on track — review, prepare, submit, and dispatch filings and services while meeting deadlines Be the problem-solver — prevent delays, handle rush requests, apply critical thinking skills to our workflows and systems, and make sure nothing falls through the cracks Communicate like a pro — keep clients, vendors, and teammates in the loop at every step Work with cutting-edge tools — utilize industry‑leading technology platforms to streamline intake, order fulfillment, and communications across client‑facing and internal channels. Stay organized and on top of it all — manage multiple jobs, track SLAs, and maintain accurate records Qualifications You’ll crush this role if you have high‑volume, hands‑on experience in California, Texas, or multi‑state service of process and litigation support, and you excel in a fast‑paced, detail‑driven legal environment; 2+ years of experience is preferred. You know the rhythm of managing a busy job queue, juggling deadlines, and keeping everything moving without dropping the ball. High‑volume dispatch is your comfort zone, and you're no stranger to Legal CMS platforms, legal support vendors, and the process server ecosystem. You have a knack for monitoring SLAs, flagging risks before they become problems, and following up like a pro. Whether you're coordinating with a process server in the field or communicating updates to a client, you bring clarity and confidence to every interaction. Detail‑oriented doesn't begin to cover it — you actually enjoy the complexity, and you're the kind of person who finds satisfaction in a well‑run, buttoned‑up workflow. Benefits Stock options included. When Steno grows, you grow. Premium Medical, Dental, & Vision coverage with 100% of premiums covered for some plans. Operates with integrity – We value accuracy and caring for our clients. Constantly innovates with technology at our core – We are a modern organization solving real problems in an industry that needs a revolutionary approach. Provides meaningful coaching and support – a team of Litigation Support leaders and professionals who will unlock your greatest potential. Emphasizes values – be highly reliable, constantly innovate, and operate with a hospitality mindset. Offers competitive base salary + growth opportunities – $23–$27 per hour, plus the opportunity to grow into a senior role as you advance. EEO Statement Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs. #J-18808-Ljbffr Steno