CX Strategy Manager — Pharma & Life Sciences Analytics
PricewaterhouseCoopers
PwC is seeking a Front Office Strategy Consulting Manager in the Pharma Life Sciences space to lead customer experience initiatives and guide teams in crafting personalized journeys that boost satisfaction and advocacy. You will manage client accounts, mentor junior staff, and drive strategic planning across projects with integrity and a focus on innovative solutions. Responsibilities include leading engagements, analyzing CX touchpoints, and leveraging data-driven insights to shape engagement #J-18808-Ljbffr PwC
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- ...across industries. Our strategy is to be the... ...reinvention partner for Life Sciences. We embed innovation,... ...programs. The Senior Manager will assess growth, build... ...platforms, and advanced analytics, overseeing junior team... ...regulatory considerations in pharma manufacturing, and how...SuggestedFull timeLive inWork at officeLocal area
$141.93k - $177.41k
...banking with intuitive spend management, bill pay, and travel software... ...an AI‑native company, our CX organization leads that shift... ...operator & leader to own the strategy and execution of AI‑powered customer... ...your customers need Strong analytical skills: comfortable digging...SuggestedWork at officeRemote workWork from homeShift work$132.7k - $206.8k
...Customer Success Operations Manager - CS Experience The Customer... .... This role translates strategy into processes, tools, and operating... ..., Gainsight, Certinia, analytics tools) into a coherent operating... ...loss of a loved one and other life-changing events Work Authorization...SuggestedPermanent employmentFull timeWork at officeLocal areaRemote work2 days per week- OverviewJoin our Life Sciences Industry & Enterprise practice to help leading pharma, biotech, and medtech clients... ...define commercial strategy and reinvent how... ...What would you do?As a Manager, you will lead client... ...Identifying where AI, analytics, automation, copilots...SuggestedFull timeLive inWork at officeLocal areaShift work
- ...seeking a driven and detail‑oriented Manager who will grow our pharma business as part of the Growth &... ...team. You will participate in Growth Strategy & Operations and collaborate with Product... ...startup roles in healthcare, strong analytical skills, and demonstrated execution....
- ...patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a... ...for evolving our workforce strategy, building a scalable Workforce Management capability, and driving operational... ...performance. The ideal candidate is an analytical, execution‑oriented leader who...
- ...corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex... ...Brex becomes an AI‑native company, our CX organization leads that shift: building... ...experienced AI operator & leader to own the strategy and execution of AI‑powered customer...Work at officeRemote workWork from homeShift work
$125.8k - $203.5k
...united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and... ...years of professional experience. 4 years in top-tier management consulting a plus Advanced analytical, quantitative, and modeling expertise, with a proven...Remote workVisa sponsorshipWork visa- Hasbro, Inc. is seeking a Manager of Data Analytics to lead its analytics team in Renton, Washington. The successful candidate will drive data... ...analytics roadmap and ensuring insights are embedded in business strategies. Ideal candidates will have over 8 years of experience in...
- Technology Strategy Manager/Sr. Manager, Products IndustryTechnology Strategy, and we design... ...effectively including planning/structuring analytical work, facilitating team workshops, and... ...Points if:Experience in the Life Sciences or Industrials industryComfortable using...Full timeLive inWork at officeLocal area
- ...operator & leader to spearhead AI-powered customer experience strategy. You'll lead a team focusing on optimizing AI for customer... ...systems. Ideal candidates will have extensive experience in CX strategy and managing dynamic teams in technology sectors. #J-18808-Ljbffr Brex
- ...seeking an experienced AI operator to lead the customer experience strategy for AI-powered services in Seattle. You'll optimize the AI... ...with opportunities for remote work. Responsibilities include managing the CX AI roadmap and driving performance metrics to ensure top-tier...Work at officeRemote work
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Director, GTM Program Management & Analytics Renton, Washington, United States Wetake play seriously. We’re looking for curious adventurers ready... ...may include: Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives...$200k - $260k
...office. Role As the Head of Solutions Analytics, you'll lead a team of business analysts... ...partners to shape fraud and identity strategies that mitigate risk. Translate analysis... ...experience, including 5+ years of people management A background in consulting, financial...Live inWork at officeRemote workHome officeFlexible hours- Mercer is seeking a Government Healthcare Financial Consulting Manager to partner with state governments and internal teams to oversee service delivery and strategy for Mercer’s financial and consulting support. This role will lead a team of analysts, actuaries, consultants...
- ...DoorDash's future catalog strategy and advertising... ...Engineering, Product, Data Science, and Sales teams. You... ...You will report to a Manager on the New Verticals Catalog... ...a team. You’re analytical. You’re comfortable building... ...coverage, basic life insurance, wellbeing benefits...Full timeTemporary workWork at officeLocal areaRemote work
- Qualtrics in Washington state is seeking a Senior Manager, Product Management for Text Analytics to own the strategy and execution of our text analytics engine, guiding a team of PMs and partnering with applied science and engineering. You will shape the hybrid NLP roadmap...
$198.7k - $391.6k
...Summary The Experience Design Strategy Senior Manager is a client-facing... ...strategy engagements for Life Sciences clients. This role combines... ...biotechnology firms to global big pharma to medical device... ...stakeholdersExperience using data, analytics, or artificial...Local area$163.4k - $322.1k
...Summary The Experience Design Strategy Manager is a client-facing... ...design strategy engagements for Life Sciences clients. This role combines... ...biotechnology firms to global big pharma to medical device companies... ...using data, analytics, and artificial intelligence...Local areaFlexible hours- Hasbro, Inc. in Renton, WA, seeks a Director of GTM Program Management & Analytics to lead a cross-functional team responsible for bringing... ...channels. The role requires senior leadership in go-to-market strategies, strong analytics to guide decisions, and a structured...
- Hasbro is seeking a Director of GTM Program Management & Analytics to lead a cross-functional team responsible for bringing initiatives to market—from content to in-store execution and customer engagement. You’ll drive how programs are built, launched, and scaled across...
- Wizards of the Coast LLC is seeking a Director of Analytics to lead the vision and execution of data strategy that powers business growth and fan engagement. In this hybrid role based in Renton, WA, you will build a unified analytics foundation for our Direct-to-Consumer...
- ...this role is the Converge for Life Sciences portfolio, Deloitte’s AI-... ...how life sciences companies manage payer contracting, formulary... .../26. Work you’ll do Product Strategy & Roadmap Ownership: Own and... ...script-level profitability analytics. Synthesize market signals,...Contract workLocal area
- ...Health Plans is seeking a strategic and data-driven Director of Advanced Analytics to lead our internal analytics capabilities and drive enterprise analytics strategy. You will develop and manage a high-performing team responsible for trend analysis, provider network evaluation...
- ...for the SPD/SCO to lead data governance, analytics, and reporting across the Bank. You will... ...data solutions that support senior management and the Board. Key requirements include... ...degree and 7+ years of experience in data science, governance, or BI, with demonstrated ability...
- Harnham, a data-focused recruitment partner, is partnering with a consumer-facing business to hire a Senior Manager, Data & Analytics in Washington. You will lead a multifunctional data team and act as a strategic partner to senior business leadership. You'll own prioritisation...
- ...Pharmaceutical Industry Biotechnology Life Science Medical Consulting & Professional... ...& late stage research risk management & pharmacovigilance reimbursement &... ...research risk evaluation & mitigation strategies pharmacovigilance patient access...
- Lafayette Group in Arlington, VA seeks a Federal Strategic Management Consultant - Sr. Associate to support national cybersecurity programs... ...5+ years in management consulting, strong communication and analytical skills, and the ability to obtain a security clearance; a TS-...
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