Community Relations Assistant

Community Relations Assistant (Full-Time)

Grand Rapids, MI

Emmanuel Hospice is seeking a highly organized and compassionate Community Relations Assistant to support fundraising, donor relations, volunteer services, bereavement programs, marketing, and community outreach efforts.

Benefits:

• Competitive Hourly Rate
• Self-care coaching + EAP
• Company tech provided (laptop/iPad, phone)
• PTO and Sick Time packages
• Medical, Dental, & Vision and other benefits offered starting Day One!
• Employer paid Life and Short-term Disability
• Bereavement leave that allows for support of you and your family
• 403(b) plan with match

Responsibilities

• Maintain donor records, process gifts, generate reports, and support fundraising campaigns.
• Assist with donor recognition, communications, and stewardship activities.
• Coordinate fundraising events, volunteer recruitment efforts, community outreach programs, and bereavement events.
• Manage marketing materials, website updates, and promotional inventory.
• Support volunteer onboarding, training, and documentation requirements.
• Assist with program reporting, compliance tracking, and Patient Wish Program initiatives.

Qualifications

• Associate degree in Business, Communications, Marketing, Public Relations, or related field (or equivalent experience).
• 2-3 years of administrative, nonprofit, fundraising, marketing, or community relations experience.
• Experience with donor databases, CRM systems, volunteer management software, or EMR systems.
• Strong organizational, communication, and multitasking skills.
• Proficiency in Microsoft Office and ability to handle confidential information.

What We're Looking For

• Strong customer service and relationship-building skills.
• Detail-oriented, organized, and collaborative team player.
• Passion for serving others and supporting Emmanuel Hospice's mission.

Join Emmanuel Hospice and help strengthen community connections while supporting patients and families with compassion, dignity, and hope.

Come As You Are:

At Emmanuel Hospice, you'll be part of a team that feels like family—where every voice is heard, and every heart matters. We embrace people from all walks of life and value the unique strengths you bring, whether your path has been traditional or not. Here, you'll find encouragement to keep learning and growing through continuing education, hospice certification, and genuine support from colleagues who share your compassion and purpose.

Just a little more about Us:

Emmanuel Hospice is an interfaith collaboration created by St. Ann's, Clark, Brio Living Services, and Sunset. With over 200 years of combined experience, we share resources, skills and expertise to deliver care with unparalleled compassion. We are committed to offering the highest level of quality care by being Medicare certified and CHAP accredited.