Front Desk Check In
Facial Spectrum, Inc
Job Description
Job Description
Facial Spectrum is looking for motivated Front Check In staff. Please contact Nicci
Position Summary for Front Office Check-In
The Front Office Coordinator is responsible for welcoming patients, managing the check-in process, and ensuring accurate verification of dental and medical insurance information. This role plays a key part in delivering a smooth patient experience and supporting accurate billing and scheduling. Answering phones and taking appointments. Also obtaining correct paperwork and obtaining relationship with referring dental offices for correct information.
Key Responsibilities
- Greet patients in a friendly and professional manner upon arrival
- Manage front office check-in and taking payments.
- Verify dental and medical insurance eligibility, benefits, and coverage prior to appointments
- Accurately enter and update patient demographic and insurance information in the system
- Communicate insurance details, co-pays, and coverage information clearly to patients
- Coordinate with clinical and billing teams to ensure accurate documentation
- Maintain patient confidentiality and comply with HIPAA regulations
- Answer phones, schedule appointments, and assist with general front office duties as needed
- Preferred Skills & Qualifications
- Previous experience in a dental or medical front office setting
- Knowledge of dental and medical insurance plans and verification processes
- Strong customer service and communication skills
- Attention to detail and organizational skills
- Ability to multitask in a fast-paced environment
The candidate needs to be compassionate, hard working individual that is detail oriented. Dr. Steven Prstojevich is the Medical Director of Saint Luke's Plaza Facial Trauma call and oversees the Resident program through UMKC. We are AAAHC accredited.
Company Description
The candidate needs to be compassionate, hard working individual that is detail oriented. Dr. Steven Prstojevich is the Medical Director of Saint Luke's Plaza Facial Trauma call and oversees the Resident program through UMKC. We are AAAHC accredited.
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