Senior ITSM Analyst — Process Improvement & CAB Lead
UCSF Health
UCSF Health is seeking an ITSM Analyst to design, implement, and optimize IT service management processes and systems. You will examine existing processes, identify improvements, and implement best practices to boost efficiency, reduce costs, and enhance customer experience. You will support incident reviews, problem evaluation, and the creation and management of knowledge articles, CMDB, and CAB facilitation, while ensuring alignment with UCSF policies and standards and delivering reliable, #J-18808-Ljbffr UCSF Health
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