Senior Process & Quality Analyst, Contact Center
University of California - San Francisco
University of California - San Francisco Health is seeking a Business Process & Quality Analyst for the UCSF Contact Center in San Francisco. The role focuses on quality audits, data analysis, and process improvements to elevate patient access and customer service. Under supervision, you will measure adherence to workflows, analyze error trends, and develop improvement plans. You will collaborate with stakeholders to update training and standard work while supporting QA development with the #J-18808-Ljbffr University of California - San Francisco
Vacancy posted 3 days ago
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