Engineer III - CCaaS Data & AI Engineer
Objectways
We are seeking Data & AI Engineers to build intelligent customer experience solutions leveraging cloud technologies, analytics, and AI/ML capabilities. Engineer III – CCaaS Data & AI Engineer Key Responsibilities Design and implement CCaaS and IVA solutions. Develop and maintain scalable data pipelines, models, and datasets. Build AI/ML solutions for customer engagement and analytics. Support cloud-native application development and deployment. Implement secure and highly available cloud architectures. Collaborate with business stakeholders to deliver data-driven solutions. Required Qualifications 4+ years of software development experience. Experience with Java, Kafka, APIs, SQL, and cloud platforms. Knowledge of AI/ML technologies including TensorFlow, XGBoost, SARIMA, Prophet, and prompt engineering. Experience with GCP services including BigQuery, Cloud Run, Pub/Sub, and Apigee. Experience with Relational and NoSQL databases. Strong understanding of cloud security, architecture, and DevOps practices. Excellent analytical and problem-solving skills. Preferred Qualifications Experience with customer experience platforms and contact center technologies. Exposure to Generative AI and Conversational AI platforms. #J-18808-Ljbffr Objectways
Vacancy posted 1 day ago
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