(USA) Senior Manager, Operations and Implementation

Position Summary...

What you'll do...

Role summary:
The Senior Manager, Operations and Implementation, leads the planning and execution of multiple projects by applying advanced operations expertise to enhance program initiatives. This role establishes and enforces operational policies, drives continuous improvement, and coordinates cross-functional activities to optimize performance. The position requires strong leadership in managing teams, developing talent, and fostering collaboration while ensuring compliance with company standards. The role demands strategic oversight of business plans, effective communication with stakeholders, and a commitment to operational excellence that supports organizational goals and sustainable growth.

About the team:
The Global Platform Expansion team is part of Global Talent & Learning’s Digital & Operational Transformation organization. The team drives the scaling of proven digital capabilities across markets and business segments to deliver consistent, sustainable enterprise value. Combining technology, product, user experience, market readiness, and change management, the team ensures effective platform implementation and lasting impact. This role supports global strategy and local execution by collaborating across functions and geographies to enhance adoption, inform expansion, and develop repeatable approaches that improve global scaling and operational standards.

What you'll do:

• Lead planning and execution of multiple projects and programs, ensuring alignment with operational goals and business plans.
• Develop, implement, and update policies, procedures, and operational flows to optimize production and maintain safety standards.
• Manage cross-functional collaboration to identify performance gaps, develop improvement solutions, and ensure sustainable operational processes.
• Drive execution of business plans by removing obstacles, allocating resources, and monitoring progress against performance standards.
• Provide leadership through coaching, mentoring, and performance management to build a high-performing, engaged team.
• Promote compliance with company policies and ethical standards while fostering positive stakeholder relationships.

What you'll bring:

• Proven expertise in operations management with a strong track record of leading complex projects and programs.
• Demonstrated leadership skills in mentoring, coaching, and developing high-performing teams.
• Advanced project management capabilities, including planning, execution, and continuous improvement.
• Excellent communication skills to effectively collaborate with cross-functional teams and stakeholders.
• Experience in change management and implementing operational policies and procedures.
• Ability to analyze performance metrics and develop actionable improvement solutions.
• Proficiency in Spanish is preferred to support varied operational environments.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business, Technology, Supply Chain, Communications, or related field and 4 years’ experience in retail, production, operations management, or related area OR 6 years’ experience in retail, production, operations management, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Intermediate functionality of Microsoft Office and Salesforce., Managing projects or client relationships in retail, healthcare, or related area., Master’s Degree in business or related fieldMasters: Business Administration

Primary Location...

806 Excellence Dr, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.