Infra Support + Oracle DBA

Must Have Technical/Functional Skills


- Oracle Database Administrator certified 11G, 12C, 19


- Database knowledge in MongoDB, MSSQL Server, Big Query, SQL Server for Cloud


- Minimum of 2 years at Level 3 support


- Excellent troubleshooting skills and an ability to think independently to ensure solutions are achieved.


- Comfortable working within large groups, curious to raise questions when clarity is needed and able to ask for help where required.


- Excellent communication skills both verbal and written


- Ability to work in a team environment where solutions may come from multiple areas


- Curious approach to problem solving with a desire for quality and avoiding repeat incidents.


- Ability to lead Incident and problem calls from a database perspective. Not afraid to speak opinions amongst senior stakeholders


Roles & Responsibilities
• Represent and Lead Database engagement on technical bridges for major incidents for Corporate Banking impacted applications
• Manage a book of work for support requests and escalations
• Troubleshoot and investigate unbounded requests, utilizing your expertise to gain clarity and conclusion
• Be a point of reference for non-technical teams on the topic of Database usage, sharing your knowledge so that others within the team and beyond gain better understanding of the technology
• Working across technical teams (Unix, Storage, Networks etc.) to ensure resolution is achieved.
• Working and leading projects improving database hygiene, proactive database improvements and migrations
• Desire to offer a first-class service in your area of technical expertise to restore application stability for business.