[SKIN1004] PT Sales Associate - New York Flagship

Job Description

Do You Love SKIN1004?

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We’re looking for someone who doesn’t just want a job, but someone who truly loves our brand, products, and wants to be a part of helping grow our first IRL presence in the US! If you also enjoy sharing your skincare expertise and “must-have’s” with others and have a positive, "can-do" attitude, you’ll fit right in with our team.

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Key Responsibilities:

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• Ensure that each client receives outstanding and exceptional customer service by providing a welcoming and inviting environment. This includes: greeting and engaging with every customer, maintaining outstanding standards (from customer service and experience to visual merchandising), learning and sharing brand-specific product knowledge, etc.
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• Having an adaptable and inquisitive approach with customers to connect and learn more them about their needs
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• Strong ability to learn, understand, and share brand-specific product knowledge
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• Assisting customers navigate the store space
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• Assist ringing up sales at POS
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• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, replenishment standards, etc.
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• Maintain a sparkling clean and organized environment by adhering to store’s cleanliness and presentation standards
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• Partner with Management (and various teams) to help support and participate in in-store events, activations, and promotions
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• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect
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• Consistently achieve and/or exceed the sales goals (weekly and monthly), as directed and supported by management
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• Appropriately resolve client issues/concerns and escalate as needed to Management Team
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• Being able to represent and speak to the brand about our products, values, mission, etc
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• Organizational excellence
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• Having an inquisitive approach with customers to connect and learn more about their needs
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Qualifications:

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• High School Diploma or equivalent required
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• Previous experience in retail or customer service roles, including sales, cashier, or other customer-facing positions
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• Experience in the cosmetics, beauty, or K-beauty industry is a plus
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• Strong interest/passion and understanding of K-beauty and skincare products
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• Excellent interpersonal and communication skills are required
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• Ability to assess customers’ needs and curate the customer experience
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• Flexibility to work non-traditional hours, including day, evening, weekends, and/or holidays as required
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• Availability to work at least 20 hours per week; full-time availability is not required.
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• Ability to work extended periods of time (a minimum of 4 hours) standing or walking
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• Experience and ability to work in a fast-paced/high-volume retail store environment
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• Technology savvy
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• Proactiveness with the ability to be a team-player
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Preferred Qualifications:

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• Prior retail or customer-facing sales experience is a plus, especially experience in K-beauty or cosmetics retail
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• Positive, friendly, and customer-oriented mindset
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• Fluency in multiple foreign languages is a plus
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• Strong attention to detail with the ability to handle multiple tasks simultaneously with precision
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• POS experience (Shopify) is a plus
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Work Environment & Physical Requirements:

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This role requires frequent standing, walking, and use of hands and arms for product display, inventory movement, and customer engagement.

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Employees may occasionally be required to sit, climb, balance, kneel, crouch, or crawl.

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Must be able to lift and/or move product boxes or inventory weighing up to 45 pounds (approximately 20 kilograms).

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Equal Employment Opportunity Statement:

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Craver Corporation is an equal opportunity employer and values diversity within our company.

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We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status.

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Craver Corporation is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.