Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hourly PLUS Commission
• Licensing Paid by Agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Are you looking for a rewarding career where you can make a real impact? At Michaels Insurance and Financial Services, we don’t just sell policies—we help protect dreams. As a top-rated State Farm agency serving Maryland, Delaware, and Pennsylvania for over 25 years, we take pride in providing an experience like no other—for both our customers and our team.

Why Work With Us?

• Award-Winning Culture – We’ve been voted the favorite insurance office year after year!
• Career Growth & Development – We invest in our team with training, mentorship, and advancement opportunities .
• Industry-Leading Expertise – Work alongside a team with 40+ years of experience and leadership that holds RICP®, CLU®, and ChFC® designations .
• Community-Focused – We are actively involved in Cecil County & North East Chambers of Commerce, NAIFA, and local events .
• A Team That Feels Like Family – We believe in collaboration, support, and celebrating wins together.

Who We're Looking For

If you are:

• Passionate about helping others and making a difference
• A strong communicator with a customer-first mindset
• Driven, goal-oriented, and eager to learn
• Excited about working in a fast-paced, team-oriented environment

… then you might be the perfect fit for our team!

Ready to grow with us? Apply today and be part of something truly special!

ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Karen Michaels - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop and maintain client relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to clients.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Strong leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.