Student Services Specialist (Disability Support Services Office)

Salary: See Position Description
Location : Kapi'olani CC, Honolulu, HI
Job Type: Full-Time Permanent
Job Number: 2026-01190
Department: Kapi'olani Community College - Office for Student Affairs
Opening Date: 06/15/2026
Closing Date: 6/29/2026 11:59 PM Hawaii
Position Number:: 0096542


Description
The University of Hawai'i, Kapi'olani Community College, Office of the Vice Chancellor for Student Affairs (Disability Support Services Office), is seeking applications for a Student Services Specialist position. Please see the information about the position, the duties and responsibilities, the minimum and desirable qualifications, and the job application attachments below:

Title : Student Services Specialist (Disability Support Services Office)
Position No : 0096542
Hiring Unit: Vice Chancellor for Student Affairs
Location : Kapi'olani Community College
Date Posted : June 15, 2026
Closing Date : June 29, 2026, 11:59 PM HST
Salary:
Pay Band : B
Full Time/Part Time: Full Time

Temporary/Permanent: Permanent
Funding : General
Other Conditions: General funded position, to begin approximately August 2026, pending position clearance, availability of funds, satisfactory performance, and program needs

Introduction:
The Disability Support Services Office (DSSO) provides services for students with documented disabilities, allowing them to access instructional programs/materials and ensuring equal access to campus programs, facilities, and activities. The office collaborates with students, faculty, staff, and community partners to cultivate an environment that facilitates the removal of existing barriers to the full inclusion of people with disabilities.

Duties and Responsibilities: (Note: ** indicates essential functions)

• **This position works directly with students with learning, physical, psychiatric and emotional disabilities.
• **Assist with the provision of all aspects of approved disability access services to eligible students, including intake, registration, orientation, academic support and evaluation.
• **Arranges and coordinates the provision of disability services, including but not limited to, maintaining and updating confidential student records, coordinating the notification of accommodations to instructional faculty, providing students with assistive technology and specialized equipment, and testing accommodations.
• **Oversee the requisition, maintenance and inventory of assistive technology and other specialized equipment.
• Develop, maintain and execute a communication plan for DSSO-related services and activities to the entire campus community.
• Assist with the recruitment, training, supervision and coordination of student employees.
• Keep abreast of emerging trends in disability access services, including assistive technologies in higher education.
• **Provide office coverage and supports other staff in the office as needed
• Assist with maintaining and updating essential information such as the campus accessibility map, disability policies/procedures guidebook, DSSO webpage and or social media, and program technical standards.
• This position may work evenings and/or weekends, on-and-off campus assignments as required.
• Other duties as assigned.

Minimum Qualifications:

• Possession of a baccalaureate degree in education, special education, social sciences, social work, counseling or a related field and three (3) years of progressively responsible professional experience with responsibilities for providing educational services or assistance to individuals with disabilities and/or special populations; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
• Considerable working knowledge of principles, practices and techniques in the area of working with students with disabilities as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
• Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with working with students with disabilities.
• Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative, and timely manner.
• Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
• Demonstrated ability to operate a personal computer and apply word processing software.
• For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
• Demonstrated ability to apply legal and policy provisions to situations consistently.
• Demonstrated commitment to diversity and inclusivity, as well as the ability to work with a wide range of constituencies with diplomacy, tack, and sensitivity within a multicultural setting.

Desirable Qualifications

• Working knowledge of guidelines, procedures, and techniques used in providing access services to college students with disabilities.
• At least one year of professional experience working with students with disabilities in a post-secondary environment.
• At least one year of professional experience working with assistive technology or demonstrated proficiency in information technology.
• At least one year of prior professional experience working with students with learning disabilities.
• Familiar and comfortable with basic/rudimentary American Sign Language (ASL); proficiency in ASL (credentialed/uncredentialed) highly desirable.
• Evidence of commitment to Kapi'olani Community College's vision of positioning itself as a model indigenous serving institution whose graduates strengthen the social, economic, and sustainable advancement of Hawai'i and the world.

INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED (Read the "To Apply" section carefully)
To Apply:

Click on the "Apply" button on the top right corner of the screen to complete an application and attach the required documents. In addition to the Application, applicants must attach the following:

1. Cover letter;
2. Resume;
3. The names and contact information (telephone number and email addresses) of at least three professional references; and
4. Official graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position (copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. The expense of the evaluation shall be borne by the applicant.

• Academic record/grade summaries will NOT be accepted
• Diplomas and copies will NOT be accepted

Incomplete applications will NOT be accepted.
NOTE:

• The application will be incomplete if materials are unreadable, illegible, password protected, missing, or corrupted; therefore, late or incomplete applications will not be considered. All requested documents/information become the property of Kapi'olani Community College and will not be returned.
• Please do not include any self-identifying photos and redact any references to confidential information on submitted documents (social security number, date of birth, etc.).
• Applications lacking copies of transcripts will be reviewed based on work experience equivalency to meet minimum qualifications (MQs). All minimum qualifications must be met by the closing date.
• If you have not applied for a position before using NEOGOV, you will need to create an account.

Inquiries: Kapi'olani Community College, Human Resources Department, View email address on click.appcast.io

EEO, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit:
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.


In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.


In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.


Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link:
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In addition to the Application, applicants must attach the following:Note: By checking off the following options, I acknowledge that I have read and understand the requirement to include attachments with this application and I am aware that incomplete applications will not be considered.

• Cover Letter
• Resume
• The names and contact information (telephone number and email addresses) of at least three professional references;
• Official graduate and undergraduate transcript(s) showing degree and coursework to date appropriate to the position (copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. The expense of the evaluation shall be borne by the applicant. Academic record/grade summaries will NOT be accepted. Diplomas and copies will NOT be accepted.

Required Question