Catering Coordinator

Chick-fil-A of Seneca Job Opportunity

At Chick-fil-A of Seneca our mission is to serve craveable food fast, show genuine care, and create memorable moments.

This is a high-impact, dual-role position responsible for both administrative excellence and growing our catering business.

You will be the point person for each guest's catering experience, from first contact to final follow-up.

This role is not a desk-only position. It requires someone who is energized by a fast-paced environment, comfortable being on their feet, and motivated to improve systems, increase efficiency and drive results and growth.

Administrative assistant responsibilities include:

• Maintain organization, structure, and administrative excellence for the leadership team
• Manage office operations including phones, emails, packages, etc.
• Daily time punch accuracy
• Deposits and change funds
• Support team culture by assisting in coordinating employee recognition, birthdays, and milestones
• Ensure a clean, organized, and highly functional office environment
• Support leadership with tracking systems (logs, journals, accountability tools)
• Follow up on guest care opportunities (recovery, notes, documentation)

Catering coordinator responsibilities include:

• Own the end-to-end catering experience
• Taking orders (phone, in-person, online)
• Creating quotes and coordinating details
• Communicating clearly with kitchen leaders
• Preparing, assembling, and delivering orders as needed
• Ensuring accuracy, presentation, and timeliness
• Create memorable guest experiences through proactive communication and follow-up
• Problem-solving and recovery when needed
• Maintain detailed records of orders, guests, and invoices
• Follow up on unpaid invoices and ensure timely payments
• Monitor sales performance and identify growth opportunities
• Inventory tracking (supplies, bags, equipment)
• Catering vehicle documentation and compliance
• Set goals and strategies for catering growth
• Improve systems, efficiency, and throughput
• Support special events including Clemson home game tailgates

Work environment and expectations include:

• Schedule: Typically MondayFriday (8am4pm) with flexibility required. Includes two Saturdays per month and availability for events/tailgates.
• Fast-paced, high-energy environment
• Requires standing, walking, lifting, and active involvement in operations
• Must be comfortable switching between administrative work and operations
• Expected to identify inefficiencies and build better systems

What success looks like includes:

• Catering orders are accurate, on time, and remarkable
• Guests feel genuinely cared for and choose to order again
• Administrative systems are organized, proactive, and reliable
• Catering sales show consistent growth
• The team feels supported, celebrated, and set up for success

Competencies we're looking for include:

• Strong alignment with our mission: craveable food fast, genuine care, memorable moments
• Highly organized with excellent time management
• Thrives in a fast-paced, ever-changing environment
• Self-starter who takes ownership and follows through
• Strong communicator (written and verbal)
• Problem-solver who brings solutions, not just problems
• Positive, team-focused attitude that builds culture
• Detail-oriented with high standards for accuracy

Keywords: Catering Coordinator, Administrative Assistant, Office Manager, Catering Sales, Event Coordinator, Customer Service, Operations Support, Restaurant Administration, Chick-fil-A, Hospitality, Food Service, Catering Delivery, Administrative Support, Team, Scheduling, Fast-Paced Environment, Process Improvement, Systems Development, Guest Experience, Clemson Jobs, Seneca Jobs, Office Coordinator

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) matching
• Referral program
• Employee discount
• Paid training
• Other