Senior Quality Assurance Engineer

Job Purpose

Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges within the Mortgage Technology division. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. The ideal candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving, decision-making abilities and the highest degree of professionalism.

Responsibilities

• Design, develop, maintain, and enhance data‑driven automated test frameworks and tools used across development, QA, and deployment environments.
• Execute, maintain, update, and optimize existing test automation suits, ensuring high stability, reusability, and efficiency.
• Build automation frameworks and automation utilities for repetitive tasks, enabling faster and consistent delivery.
• Conduct manual, API, Web UI, and microservices testing, ensuring wide coverage across platforms and features.
• Perform Restful API automation, write scalable test scripts, and validate microservices interactions.
• Generate detailed and actionable automation reports, clearly communicating execution status and results.
• Collaborate closely with Developers, QA Engineers, Automation Leads, Product Owners, and Business Analysts to analyze results, investigate issues, identify root causes, and implement fixes.
• Document comprehensive defect reports with reproducible steps and expected vs. actual results.
• Work proactively with Product Owners and BAs to create use cases, test scenarios, and automation-ready test artifacts.
• Support software release cycles, ensuring timely regression execution and quality validation.
• Coordinate effectively with on‑shore and offshore team members to ensure seamless delivery across time zones.
• Explore and apply AI technologies, including AI Agents, to enhance automation strategy, improve test coverage, and accelerate repetitive task automation.
• Develop automation utilities using Python for internal tooling, data generation, process automation, or validation tasks.
• Create and maintain clear knowledge documentation on Confluence for frameworks, workflows, and best practices.

Knowledge and Experience

• Bachelor’s or Master's degree in Computer Science or equivalent experience.
• 5+ years of Test Automation experience with strong expertise in API testing, microservices, and automation frameworks.
• 4+ years of hands-on experience with Java, TestNG, Maven for test development.
• 2+ years working with GitHub, Jenkins, and CI/CD pipelines.
• 3+ years of experience with cloud platforms such as AWS, GCP, or equivalent.
• Proficiency in Selenium for Web UI/Mobile automation testing.
• Strong experience with Postman, SOAP UI, Bruno, or similar API tools.
• Good understanding of Python for scripting, automation utilities, and AI-driven testing workflows.
• Practical exposure to AI concepts, automation using AI tools, and leveraging AI Agents for testing enhancements.
• Working knowledge of logging/monitoring tools such as Splunk, Kibana, etc.
• Expertise with Agile/Scrum, JIRA for user stories, defect tracking, and test case management.
• Strong analytical, debugging, and problem-solving skills.
• Excellent communication, organization, multitasking, and collaboration capabilities.
• Solid understanding of SDLC, STLC, and manual testing methodologies.
• Experience within the mortgage lending domain is a plus.

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