Medical Receptionist/Front Desk
Premier Physician Centers
Premier Physicians is currently seeking a Full Time or Part time Medical Receptionist. Our growing group practice encompasses internal and family medicine, medical and surgical specialties, and has comprehensive on-site diagnostic centers conveniently located in the communities we serve in the Cleveland metro area. Premier Physicians has an open position for a full time or part time Medical Receptionist responsible for greeting patients, providing information and communicating with departments. Prior Medical Office experience a plus . Essential Functions: Greets patients in a polite, prompt, helpful manner. Provides any necessary instructions/directions and informs appropriate department/person of an arrival. Completes necessary paperwork such as encounter forms. Uses computer system to generate information necessary for billing. Updates patient information, collects co-pays, provides any necessary forms needing completion, and obtains signatures as necessary. Maintains a clean, orderly waiting area including reading materials. Answers phones in a pleasant manner and deals with patients' needs expeditiously. Supplements office staff as reception tasks permit by assisting with photocopying, computer input/typing, and scheduling work as directed. Performs other duties as assigned. The job holder must demonstrate current competencies applicable to the job position. Knowledge of reception tasks, clinic policies/procedures, and paperwork. Knowledge of office equipment including phone and computer. Knowledge of customer service concepts and techniques. Skill in using office equipment satisfactorily and handling paperwork/filing adequately. Skill in customer service principles by creating a pleasant waiting room atmosphere. Ability to communicate clearly in person and on the phone, establish/maintain cooperative relationships with patients, families, physicians, and staff. Ability to organize and prioritize tasks effectively. Ability to read, understand, and follow oral and written instructions. Can file correctly by alphabetical and numerical systems. This job requires sitting for up to 8 hours a day. Requires eye-hand coordination, finger dexterity. Vision must be corrected to 20/20 and hearing must be in normal range. Must be able to view computer screens for long periods. Occasional stress related to workload and patients with problems. This is an office setting with exposure to communicable diseases and other conditions common to the environment. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. Hours: 8:30 AM - 5:00 PM Premier Physicians is an Equal Opportunity Employer Job Types: Full-time, Part-time Expected hours: 20 – 35 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Medical Specialty: Gastroenterology Infectious Disease Internal Medicine Neurology Pediatrics Podiatry Primary Care Schedule: 8 hour shift Monday to Friday Work Location: In person #J-18808-Ljbffr
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