Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a growing team of six. Before becoming a State Farm agent, I built my career in the technology and marketing industries. I'm a graduate of the University of Washington and have a competitive spirit, especially when it comes to racket sports like pickleball and table tennis.

Our mission is simple: to provide protection and peace of mind for the people we serve. We stay actively involved in our local community and have built a strong bilingual book of business, proudly serving many Cantonese and Mandarin speaking customers. Our core values (Presence, Empathy, Grit, and Innovation), guide everything we do.

Our agency offers a large marketing budget with unlimited leads, unlimited PTO, a flexible work environment, paid training resources, free parking, an open office layout, unlimited snacks and drinks, plus a 401(k), health benefits, and licensing reimbursement. We've created a workplace designed to help our team succeed while enjoying the journey.

Our culture is competitive, supportive, and growth-oriented. I'm looking for someone who is driven, coachable, thrives in a fast-paced environment, and enjoys working as part of a collaborative team. If you're excited to build a rewarding career while making a difference for customers every day, we'd love to meet you.

ROLE DESCRIPTION:
Eddie Wang - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Mandarin required.