Product Manager, Inventory & Orders

Role Description

FourKites is building a next-generation Inventory & Orders module that gives supply chain teams unified, real-time visibility into on-hand stock, in-transit inventory, open orders, and stockout risk — across their entire network. We are looking for a Product Manager I to own day-to-day execution for this module:

• Writing precise specifications
• Synthesizing customer discovery into prioritized backlogs
• Partnering with engineering to ship features that help supply chain planners move from reactive firefighting to proactive decision-making

This is a high-visibility role on a nascent product. You will work at the intersection of supply chain planning, procurement, and real-time logistics data — with your contributions directly shaping the foundational decisions of this offering.

What you'll be doing

• Product Execution & Specification:
  • Author detailed user stories, acceptance criteria, and feature specifications for capabilities such as safety stock threshold configuration, order-at-risk dashboards, and AI-assisted stock transfer recommendations.
  • Translate ambiguous customer requirements into structured, engineering-ready backlog items with clear scope boundaries.
  • Own sprint-level backlog grooming in collaboration with the engineering manager, ensuring tickets are well-defined and prioritized before each cycle.
• Customer Discovery & Feedback Synthesis:
  • Conduct structured discovery sessions independently with supply chain planners, procurement leads, and operations teams.
  • Synthesize raw customer feedback, field notes, and survey data into prioritized problem statements and product hypotheses.
  • Maintain a continuous feedback loop with pilot customers during early rollouts, identifying adoption gaps and surfacing them as actionable product improvements.
• Integration & Data Requirements:
  • Own integration requirement specifications — defining how data from ERP systems (SAP, Oracle), warehouse management systems, and demand planning tools flows into FourKites via flat-file SFTP, API, and EDI.
  • Work with Solutions Engineering to validate integration feasibility, data freshness requirements, and schema mapping during pre-sales and onboarding.
  • Identify and escalate data quality risks that could compromise dashboard accuracy during early customer deployments.
• Cross-Functional Collaboration:
  • Partner closely with engineering, design, and Solutions Engineering throughout the feature lifecycle — from discovery through general availability.
  • Coordinate with Customer Success during pilot rollouts to ensure smooth adoption and capture post-launch learnings.
  • Support pre-sales activities by providing product clarity on capabilities, integration requirements, and roadmap direction.

Qualifications

• 2–4 years of professional experience in product management, supply chain operations, procurement, or demand planning.
• Demonstrated understanding of inventory and procurement workflows — including safety stock parameters, days-of-supply calculations, MRP outputs, and order fulfillment processes.
• Ability to write clear, structured product specifications and acceptance criteria that engineering teams can execute without ambiguity.
• Comfort owning integration requirement discussions — understanding data flow, feed latency tradeoffs, and schema mapping without needing to write code.
• Experience working with B2B SaaS product tooling: Jira, Confluence, or equivalent.
• Strong written and verbal communication skills, with the ability to synthesize complex customer conversations into concise product requirements.
• Comfortable working across time zones in a remote or hybrid environment.

Preferred Qualifications

• Prior experience at a supply chain software company, a shipper/manufacturer, or a supply chain consulting practice.
• Familiarity with ERP and WMS ecosystems (SAP, Oracle, Manhattan, HighJump) and how they integrate with third-party visibility or planning tools.
• Exposure to AI/ML-assisted recommendations in an operational supply chain context — such as automated reorder suggestions, stockout prediction, or inventory rebalancing.
• Background as a demand planner, procurement analyst, or supply chain operations professional who has transitioned into a product or technical role.
• Experience with supply chain visibility platforms or similar real-time logistics and inventory products.
• Familiarity with KPIs such as OTIF, inventory turnover, case fill rate, and days of supply.

Benefits

• Medical benefits start on first day of employment
• 36 PTO days (Sick, Casual and Earned), 5 recharge days, 2 volunteer days
• Home Office setups and Technology reimbursement
• Lifestyle & Family benefits
• Mental Wellness support and guidance
• Ongoing learning & development opportunities (Professional development program, Toast Master club etc.)