Accounts Receivable Specialist

Accounts Receivable SpecialistMaryland Heights, MOOverviewSalary Range $24.00 - $26.00 HourlyDescriptionJoin Us as an Accounts Receivable Specialist at Potter Global TechnologiesAt Potter Global Technologies, we've been protecting lives around the world for over 125 years—and we're just getting started. We're a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation—you'll feel at home here.As an Accounts Receivable (AR) Specialist, you will take ownership of managing customer accounts, proactively driving collections, and ensuring timely and accurate cash applications. This role requires a confident, self-motivated professional who is comfortable assertively following up on past-due balances, setting clear payment expectations, and resolving outstanding issues while maintaining positive customer relationships. You will resolve billing discrepancies, prepare essential credit documentation, and provide key support to the AR Manager during month-end close and reporting. Success in this role demands strong attention to detail, organizational skills, persistence, and the initiative to pursue results without constant oversight. You'll collaborate seamlessly across teams and with customers to uphold financial accuracy, company standards, and healthy cash flow. Join us in a role where your ownership, drive, and expertise make a lasting impact on our success.What You'll DoComfortable initiating and leading collections conversations, including follow-ups and escalations.Demonstrates persistence and a strong sense of ownership over assigned accounts.Confident communicator who balances professionalism with firmness.Process daily cash applications across multiple payment types, including checks, ACH, wire transfers, and credit cards.Monitor customer accounts for past-due balances and lead proactive collection outreach.Investigate and resolve short-pays, chargebacks, and disputes with accuracy and professionalism.Prepare and distribute invoices, credits, and account statements to ensure timely billing.Partner with the Shipping team to secure BOLs, PODs, and supporting documentation.Support credit review activities by gathering trade references and keeping customer files up to date.Maintain precise customer account records in Epicor/Kinetic.Contribute to month-end close and AR reporting to keep financials on track.Deliver exceptional service to both internal teams and external customers, reinforcing trust and reliability.Take on additional responsibilities as needed to support team goals and project milestones.What You BringExperience That Drives Success2+ years of experience in Accounts Receivable or general accounting, with a proven track record of accuracy.Exceptional attention to detail and the ability to maintain precision in a fast-paced environment.Strong understanding of general accounting principles and procedures.Hands-on experience with accounting software such as Epicor, Esker, or similar platforms.Proficiency in data entry, supported by excellent time management and organizational skills.Key Strengths & SkillsDemonstrated integrity, professionalism, and ability to maintain confidentiality.Excellent verbal and written communication skills, with strong follow-up and customer service abilities.Proven time management and organizational skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects across the product development cycle.Strong analytical and problem-solving skills, paired with a bias for action and the ability to work with urgency when needed.Effective collaboration skills and a track record of being a reliable team player.Ability to read and interpret documents with accuracy and attention to detail.Proficiency in Microsoft Office Suite (PowerPoint, Excel, Outlook, Word); experience with Epicor/Kinetic preferred but not required.Our CultureWe build strong relationships—with teammates, partners, and customersWe take pride in knowing every product we build serves the purpose of protecting livesWe listen actively, coach frequently, and own our resultsWe foster innovation, value curiosity, and believe that experimentation is part of growthWe create a welcoming and inclusive space where everyone belongsWe take ownership of our work—quality and safety are at the core of what we doBenefits That MatterEmployee Ownership Program – You're not just an employee—you're an owner. We share success together.Competitive health, dental, and vision plans401(k) with company matchGenerous paid time off and holidaysContinuous learning and development opportunitiesFinancial Wellness programs including complimentary Certified Financial Planner sessionsRecognition programs that celebrate individual and team winsA mission-driven team that supports life-saving outcomes, every dayLocationThis is a full-time position, on-site at our corporate office located in Maryland Heights, MO.