senior PRO (HR) Business Partner- Technology (Nashville or Seattle)
Starbucks
Now Brewing – senior, PRO (HR) Business Partner‑Technology (Nashville or Seattle) ! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. Overview A senior, PRO (HR) business partner contributes to Starbucks’ success by leading talent and organizational strategy to enable business performance, build leadership capability, and strengthen partner engagement. In this role you will serve as a strategic advisor to senior leaders across the Technology organization, strengthen team effectiveness, and lead organizational priorities aligned to business goals. You will be the primary senior PRO (HR) business partner on‑site in Nashville supporting our Tech team, operating with a high degree of autonomy while navigating ambiguity and building the foundation for a strong partner and leadership experience. Professional Expertise Shapes team performance strategy by diagnosing team dynamics and translating business priorities into capability‑building actions. Coaches leaders using growth‑mindset principles; drives timely, high‑quality performance actions and leader capability. Leads delivery of enterprise talent practices (e.g., performance and development rhythms) to improve execution quality and partner experience. Creates a tight feedback loop with COEs to improve practices based on what’s happening in the client group (culture, org health, partner engagement). Business Acumen & Problem Solving Uses data and listening to identify drivers of engagement, retention, and performance, and recommends actions aligned to business strategy. Advises leaders with clear options and trade‑offs; applies HR expertise to reduce risk and improve decision quality. Stays current on external/internal trends and translates them into practical guidance for leaders. Builds “shoulder‑to‑shoulder” feedback loops (skip levels, roundtables, team forums) and addresses themes with appropriate action plans. Prioritizing & Planning Builds and drives an integrated talent plan to support the unique talent needs for that area of the business. Facilitates leader talent discussions on a routine that supports partner planning, identifies successors, supports performance conversations and elevates leadership capability in assessing talent. Forecasts workforce needs; identifies trends impacting org health and partners on plans to address gaps and risks. Leads leadership team effectiveness to assess, diagnose, and appropriately implement team‑effectiveness sessions to improve team performance. Partners on org design and change management to ensure structure and roles support business strategy and growth. Collaboration & Communication Builds trust quickly across levels; creates two‑way dialogue and moves leaders from discussion to action. Applies strong judgment and decision making related to partner care, risk mitigation, crisis management, partner relations and labor relations. Leads change with leaders using clear frameworks, strong communication, and sustained adoption support to drive behavior shifts. Partners effectively across COEs / HR network to align solutions, simplify execution, and deliver a consistent leader experience. Qualifications 6+ years of human resources experience, including supporting senior leadership. 3+ years of HR experience supporting a technology organization preferred. Human resources or talent acquisition experience with knowledge of the Nashville market is a plus. Bachelor’s Degree focused on human resources and/or business administration preferred; PHR/SPHR or equivalent is a plus. Experience dealing with ambiguous situations and challenges in a fast‑moving, fast‑paced environment. Flexibility to support partners and leaders worldwide, across time zones and multiple offices. Ability to connect quickly with all levels of leaders and influence positive outcomes that drive results. Ability to work independently and make confident decisions without all needed information. Experience leveraging existing HR resources to create new and improved processes to support the business. Benefits As a Starbucks partner, you and your family will have access to medical, dental, vision, basic and supplemental life insurance, short‑term and long‑term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Eligible partners participate in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well‑being tools. You will also have access to 100% upfront tuition coverage for a first‑time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and other educational opportunities. Backup care and DACA reimbursement are also available. We comply with applicable state and local laws regarding employee leave benefits, including but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with our plans and policies. Vacation accrual varies by state as follows: Volvo. If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. EEO Statement Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or View phone number on click.appcast.io. #J-18808-Ljbffr Starbucks
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