New Hire Coordinator

Who We Are

At Encore Fire Protection we are proud to be the East Coasts largest full-service fire protection company serving over 90000 customers from Maine to Louisiana . Our team of more than 2400 dedicated employees provides customized fire protection solutions that protect lives and property every day .

Our goal is to deliver a unique experience to those who depend on us to make their lives safer and easier. We are passionate about growing with purpose driving real innovation and creating a winning culture built on teamwork success and an unwavering commitment to safety.

Our mission To be the best fire protection company the industry has ever seen.

The Opportunity

The New Hire Coordinator is responsible for managing the onboarding process for all new hires across all Encore Fire Protection locations. This role serves as a critical bridge between new employees hiring managers and internal departments to ensure a smooth consistent and engaging onboarding experience. The ideal candidate will have strong organizational skills attention to detail and the ability to manage multiple onboarding timelines simultaneously while helping to shape and scale onboarding programs across regions.

Key Responsibilities

• Own and administer the full onboarding lifecycle for all new hiresfrom offer acceptance through the completion of onboarding milestones and integration into the organization
• Partner with hiring managers Talent Acquisition IT Payroll and other departments to ensure timely and accurate onboarding coordination
• Schedule and deliver onboarding presentations and ensure new hires receive consistent and engaging experience across all locations
• Monitor onboarding tasks in HR systems (e.g. Arcoro Sage HubSpot Dayforce) and ensure completion of all pre-employment steps background checks and documentation
• Serve as the sole owner of new hire data entry and setup across multiple HRIS systemsincluding Arcoro Sage and Dayforceensuring each systems specific requirements are met. Maintain full responsibility for accuracy and data integrity across all locations throughout the onboarding process
• Act as the primary point of contact for new hires coordinating all onboarding logistics including system access benefits enrollment tax forms I-9 completion and other documentation while following up regularly to ensure timely and accurate completion
• Continuously improve the onboarding experience by gathering feedback and implementing scalable improvements with the help of your lead and manager
• Maintain onboarding templates checklists and resources ensuring global consistency while accommodating location-specific needs
• Serve as the primary resource for all onboarding-related questions from new hires and internal stakeholders
• Assist in developing onboarding content and communications including welcome materials and company culture touchpoints as needed

What You Bring to the Table

• Bachelors degree in Human Resources Business Administration or a related field preferred
• 3 years of experience in onboarding project coordination or employee lifecycle administration
• Experience supporting onboarding across multiple locations or business units
• Strong communication and presentation skillscomfortable leading sessions for groups of new hires
• High attention to detail and ability to manage multiple deadlines
• Proficient in HRIS platforms (e.g. Arcoro Dayforce Sage) and Microsoft Office/Google Suite
• Ability to work independently and collaborate effectively across teams and time zones
• Demonstrated passion for process ownership and improvement with an entrepreneurial mindset and a drive to enhance systems and workflows

What Will Make You Stand Out

• Experience supporting employees in a multi-location field-based or rapidly growing organization
• Experience working within a multi-state organization

• Construction skilled trades field services or a similar operational environment

• A track record of improving HR processes documentation or employee-facing resources
• Experience in Dayforce HRIS

#LI-DF1

Beyond the Paycheck

At Encore were all about creating a culture where success is celebrated. We recognize that our work makes peoples lives safer and we reward those who contribute to our growth. Heres what you can expect:

• Competitive Salary : Compensation commensurate with your experience with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.

• Purpose-Driven Work Environment : We believe in working smarter not harder. Youll be part of a culture that values results and we empower our team to focus on impactful work.

• Flexible Dress Code : Upon joining youll receive branded Encore swag and we believe in dressing for the objective not the occasion. Most days you can enjoy a casual work environment but well dress up when the situation calls for it.

• People-Focused Culture : We know our greatest strength is our people. Thats why weve built a culture that encourages experimentation learning and improving together. Youll have the space to share your ideas and help shape a company that is constantly growing.

• Tools for Success: Access to leading-edge web-based productivity tools.

• Health and Wellness : Comprehensive medical dental and vision coverage through Blue Cross to keep you and your family healthy.

• Retirement Planning : Participation in our Fidelity 401(k) plan with a company match helping you save for your future.

• Life Insurance : Company-paid life insurance policy of $50000 to give you peace of mind.

Encore Fire Protection is an Equal Opportunity Employer.

Encore Fire Protection is an E-Verify Employer.

As an EEO/AA employer Encore Fire Protection considers applicants for employment without regard to and does not discriminatebased ongender sex sexual orientation gender identity national origin age race protected veteran status disability or any other legally protected status.

EEO Statement

At Encore Fire Protection we protect people and property and that starts with how we treat each other. We are an Equal Opportunity Employer and welcome applicants of all backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity national origin age disability veteran status status as a protected veteran genetic information or any other characteristic protected by applicable federal state or local law. If you need a reasonable accommodation at any point during the application or interview process please let us know at .

Required Experience:

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