Treatment Plan Coordinator

Benefits:

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Paid time off

We're looking for an experienced Treatment Plan Coordinator to join our fast-paced, high-tech dental practice. If you have a passion for helping patients say "yes" to life-changing care — and the track record to prove it — we want to talk to you.

About the Role You'll be the key link between our clinical team and our patients, guiding them through complex, high-value treatment plans, helping them commit to the care they need, and supporting front office operations to keep our practice running smoothly.

Responsibilities

Present and explain complex treatment plans (Smile Design, All-on-X, Implants, Full Mouth Reconstruction, etc.) with clarity and confidence

Build trust and rapport with patients to overcome hesitation and close high-ticket cases

Discuss and coordinate third-party financing options (CareCredit, Alphaeon,Lending Club Cherry, Proceed Finance, etc.) to make treatment accessible

Follow up with patients on pending treatment plans to drive case acceptance and scheduling

Answer phones and address patient inquiries promptly and professionally

Manage and update patient records in our CRM system

Schedule and coordinate patient appointments

Collect co-pays and process payments at check-out

Work closely with the front desk and clinical team to ensure smooth scheduling, insurance verification, and patient flow

Track case acceptance rates and follow-up outcomes

Maintain detailed, organized patient financial and treatment records

Represent the practice's culture of patient satisfaction, teamwork, and top-tier care

What We're Looking For

Proven experience presenting and closing high-end treatment plans (Smile Design, All-on-X, Implants, etc.)

Strong track record of case acceptance / case closing

Experience with third-party financing platforms

Comfortable handling front office duties (phones, scheduling, payments, CRM)

Excellent communication and relationship-building skills

A positive, can-do attitude- you thrive under pressure and love a fast pace

Team player who works seamlessly with front desk and clinical staff

Comfortable using dental practice management, CRM, and financing software

What We Offer

High-tech, modern office environment

Supportive, collaborative team culture

Competitive pay + performance incentives

Opportunity to make a real impact on patients' lives

If you're a driven, personable professional who knows how to turn treatment plans into transformed smiles — and can juggle a busy front office with ease- we'd love to hear from you.