Professional Facilities Manager

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

A Facilities Manager is the host in the office forcustomers and guests - the dedicated trusted advisor who can help with accessing site amenities placing a work request assistance with conference rooms and a variety of other items that enhance the experience.

The Facilities Manageranticipatesneeds paying close attention to the questions and asks thatcustomersmost often present so that theysupport their requestsand needs.

The Facilities Managerhelpsthe workplace run seamlessly socustomersand guestsare happy feel welcome and have an enhanced experiencewhich allows customers tofocus their time on their work instead of on administrative issues. This individual ensures that a seamless consistent level of service is provided at every user touchpoint.

Responsibilities/Tasks:

Liaise and work collaboratively with customer contacts

Recruit train coach and hold your teams accountable

Supervise daily processes to completion

Ensure reception hospitality and mail services are delivered within SLAs and compliant with applicable laws rules and regulations

Provide back-up coverage for all services when necessary

Manage team member time travel and overtime costs

Handle all inquiries and issues tactfully and confidently

Respond to requests (verbal and email) in a timely manner

Develop processes and procedures across the account

Own projects end to end from tasks management of resources to on time completion

Conduct audits to ensure quality expectations are met

Monitor facility related work orders

Other duties as assigned

Qualifications

Experience

Bachelors degree or equivalent

3-5 years prior experience in hospitality tourism events operations property management or related profession

2 years prior experience leading a team

Skills

Confident friendly & engaging

Customer focused mentality with a passion for hospitality

Excellent verbal and written communication skills ability to communicate professionally at all levels

Meticulous with strong organizational and time management skills

Strong interpersonal skills and highly collaborative

Proficiency with Microsoft Office (Excel PowerPoint TEAMs and Outlook)

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

52000..00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location:

On-site Chicago IL

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here .

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

Required Experience:

Manager