Diesel Technician

Join the West Michigan International (WMI) team as a 2nd Shift Diesel Technician and become part of a locally owned, family-operated group of companies known for outstanding service in the full-service truck dealership industry. With five locations across West Michigan—including Grand Rapids, Holland, Kalamazoo, Lansing, and Muskegon—WMI offers a dynamic and supportive work environment. Technicians benefit from access to extensive service departments, complete body shops, parts delivery, mobile service trucks, towing, and a strong commitment to customer satisfaction. WMI stands out for its investment in employee growth, ongoing training, and a culture that promotes from within.

Responsibilities

• Diagnose, troubleshoot, and repair a variety of systems, including brake, air, electrical, HVAC, drive train and transmission, engine and exhaust, suspension, and steering.
• Engage with external manufacturers and warranty contacts to maximize reimbursement for services performed.
• Participate in annual training provided by Navistar and Cummins to stay current with industry standards.
• Complete repair orders efficiently and accurately, following dealership and factory guidelines.
• Collaborate with the parts department to obtain necessary parts for repairs.
• Save and tag parts for warranty claims or customer requests as needed.
• Inspect assigned vehicles to identify additional safety or service needs and communicate findings.
• Work closely with service advisors to update on additional work requirements, changes, or delays.
• Document all work performed and recommendations on repair orders.
• Conduct road tests on vehicles when required to ensure quality repairs.
• Stay informed on manufacturer technical bulletins and updates.
• Report any machinery defects or malfunctions to supervisors promptly.
• Maintain cleanliness of vehicles and notify service advisors of any changes in vehicle condition.
• Keep the shop area organized and clean.
• Be accountable for dealership-owned tools and manuals, ensuring proper use and return.
• Comply with all federal, state, and local regulations, including hazardous waste disposal and OSHA requirements.
• Operate all tools and equipment safely and report any safety concerns to management.
• Perform other related tasks as assigned.

Qualifications

• Minimum of 2 years of experience as a Diesel Technician.
• Ability to obtain and maintain State of Michigan HDT repair certifications.
• ASE certification preferred but not required.

Benefits

• $2,500 Sign-On Bonus
• Medical, Dental, and Vision Insurance
• Short and Long Term Disability
• HSA/FSA Available
• 401K Plan
• Paid Time Off
• Onsite Chiropractor Program
• Growth Opportunities within the Company
• Family-owned and operated environment
• Health and wellness programs
• Uniforms provided
• Highly productive shop
• Career advancement opportunities with a promote-from-within culture
• ASE and state certification reimbursement and paid training expenses
• Continued education, including manufacturer hands-on and web-based training
• Clean and professional work environment
• Competitive hourly wages and commission structure