Human Resources / Operations Associate Manager - Flowers - Tyler, TX

The Human Resources / Operations Associate Manager position leads all aspects of service delivery and provides information, mentorship, and direction to the team. This position is also responsible for providing management and administration of several imperative HR processes as well as operational duties.

Job Responsibilities

• Talent Acquisition – determine staffing needs, recommend and in implement recruiting, hiring and retention strategies.
• On-boarding and orientation programs and initiatives, business unit and client required.
• Benefits administration including new hire processing and open enrollment.
• Train, mentor, develop, and provide performance feedback to the team.
• Coaching, discipline, and conflict resolution. Investigation, follow-up and recommendations for corrective actions, and performance management including Policy Interpretations and Hotline calls.
• Experience and knowledge in one-on-one coaching and group conflict resolution, effective negotiation, and conducting internal investigations.
• Must possess strong interpersonal and communication skills.
• Employee Engagement Initiatives – Action Plan development and follow-up, corporate engagement and celebration activities point of contact / coordinator.
• HR metrics reporting and analysis for business unit and client.
• Run special projects and ensure project goals and regular progress updates are communicated to all stakeholders.
• Connect with a third-party administrator for worker’s compensation, FMLA, and Short- Term Disability and leave.
• Ensure employee information is updated in payroll systems including client WFS.
• Weekly Payroll processing; time import and client billing and invoicing.
• Profit center financials; including weekly roll-over, budgeting, and other related tasks.
• Safety Initiatives: Shoes for Crews program administration, incident management and reporting, and safe observations.
• Uniform program administration.
• At Aramark, developing new skills and doing what it takes to get the job done make a positive impact on our employees and our customers. To meet our commitments, job duties may change, or new ones may be assigned without formal notice.

Qualifications

• HR/SPHR certification preferred. Proficiency in all Microsoft Office applications is required.
• Human Resources planning and organizational development experience desired.
• Must have a minimum of 5-7 years of experience in Human Resources
• Ideal candidates will possess a bachelor’s degree in business administration, Human Resources, or the equivalent.
• Employment relations experience including conducting investigations and resolution development required.
• Knowledge of EEO laws and general HR policies.
• Proven ability to effectively interact, communicate, and consult with multiple levels of management on a routine basis.
• Strong analytical skills are required.
• Ability to train and make presentations will also be required.
• Proven ability to effectively interact, communicate, and consult with multiple levels of management on a routine basis.
• Solid understanding of financial and business objectives and analytical/problem- solving skills.
• Organized, with the ability to handle multiple tasks and set priorities in a fast-paced, high-pressure environment.
• Must take initiative to improve processes as needed.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Education