Administrative Assistant - JOB ID# 14142

Administrative Assistant

The Administrative Assistant provides comprehensive administrative support and plays a critical role in ensuring smooth day-to-day operations, supporting department initiatives, and maintaining effective communication with internal and external stakeholders.

Essential duties and responsibilities include:

• Creating and distributing documents, correspondence, and communications to provide or request information and keep stakeholders informed about work-related matters.
• Planning and organizing program-based initiatives by providing logistical support to meet program needs.
• Serving as the primary point of contact and responding promptly to inquiries via phone, email, and in-person interactions, ensuring professionalism and accuracy.
• Attending meetings as assigned to convey and/or gather information required to perform functions.
• Ensuring compliance with local, state, and federal regulations by maintaining accurate and up-to-date records related to individuals and/or program information.
• Handling sensitive and confidential information with discretion.
• Fostering strong collaboration across team members, divisions, and external stakeholders to drive the achievement of departmental and organizational goals, ensuring alignment, efficiency, and a shared commitment to success.
• Collaborating proactively with Central Office divisions, including technology, facilities, payroll, and others, to effectively address and support staff needs, ensuring seamless operations and service delivery.
• Complying with all company policies and procedures.

Other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:

• Associate's Degree (AA) or equivalent from two-year college or technical school, or two years related experience and/or training, or equivalent combination of education and experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace (Docs, Sheets, Slides, Drive), with the ability to create, edit, and manage documents, spreadsheets, and presentations efficiently.
• Bilingual preferred.

Travel requirements: Limited travel to and from meetings may be required (occasionally, less than 10%).

Physical demands and work environment:

• Standing (occasionally, less than 1/3)
• Walking (frequently, 1/3 2/3)
• Sitting (continually, more than 2/3)
• Reach with hands and arms (occasionally, less than 1/3)
• Climbing or balancing (occasionally, less than 1/3)
• Lifting up to 10 lbs. (occasionally, less than 1/3)
• Carrying up to 10 lbs. (occasionally, less than 1/3)
• Moderate noise

What's in it for you?

• Group Health Insurance Plans
• Basic & Supplemental Life Insurance
• Long Term Disability & Short Term Disability options
• 403(b) Retirement Savings Plan with Employer Matching Contribution if applicable
• Flexible Spending Account
• Pre-Tax Savings for Health Care, Dependent Care, and Limited Purpose Post Deductible (if contributing to an HSA)
• Comprehensive benefit time package
• Employee Assistance Program
• Bereavement time & Religious Holidays
• Credit Union Access
• Tuition Reimbursement Program
• Employee Network Groups
• Access to professional learning opportunities with two fully paid courses through CREC University each year
• Benefit from our exclusive partnership with Springfield College, offering a 15% discount on tuition for next-level degree programs

Diversity, Equity, & Inclusion Statement:

CREC strives to understand and confront the symptoms and causes of racism and prejudiceranging from biases to aggressions to discriminatory policies, practices, and traditionsthat harm people from systemically marginalized groups or that benefit privileged groups. CREC staff and students acknowledge and respect people of all identifiers.