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Senior Quality Assurance Specialist: Contact Center & AI QA

Valon Mortgage, Inc.

Valon Mortgage, Inc. is looking for a Sr. Quality Assurance Specialist in Phoenix, Arizona, to enhance the QA team. This role involves conducting quality assurance reviews for contact center agents and fostering positive relationships with internal partners. The ideal candidate must have exceptional organizational skills, at least 2 years of quality experience, and proficiency in Excel. With benefits including competitive salary, health care, and generous time off, Valon is committed to employee well-being. #J-18808-Ljbffr Valon Mortgage, Inc.

Vacancy posted 1 day ago
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