IT Helpdesk Analyst - Level I: Customer-Focused Support
The Timberline Group
The Timberline Group in St. Louis, MO is seeking an IT Support Analyst - Level I Helpdesk to provide friendly, first-contact technical support. You will answer inbound calls, gather issue details, and route tickets to the appropriate teams for resolution. The role emphasizes customer service, clear communication, and basic networking knowledge. You will document interactions in the CRM and assist with on-site visits as needed. #J-18808-Ljbffr The Timberline Group
Vacancy posted 11 hours ago
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