OPERATIONS ANALYST I

Operations Analyst I - General Tax Administration ProgramThis is an Operations Analyst I position in the General Tax Administration Program's Return and Revenue Processing, Data Management Unit. The incumbent is responsible for workflow management and monitoring, resolving problems, aiding employees, and serving as a liaison between managers, work units, and other processes. The incumbent prioritizes and assigns work, completes quality reviews of processed work, research documents, and reports errors received from internal customers.Minimum Requirements:Currently employed with the Florida Department of Revenue's General Tax Administration Program, Return and Revenue Processing Process.One year of experience processing tax returns using the Fairfax Imaging Management System (IMS).One year of experience creating or maintaining accounts in the System for Unified Taxation (SUNTAX) via Social GUI/Social Daemon or the Modernize Electronic Filers (MEF) Report.Six months of experience processing tax returns in the Data Management Fairfax Work Queues.Experience using Microsoft Excel and Word.Salary: The hiring salary for this position generally will not exceed $3,537.79 monthly/$42,453.48 annually. Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.Contact Information: Lisa Watson, View phone number on click.appcast.io, View email address on click.appcast.io.