Records Management Specialist

Salt Lake County A career with a purpose in the community you love! Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment committed to changing its community's lives, please keep reading. What it's like to work here At Salt Lake County, our culture is woven into all aspects of our work and employees' lives, from how we treat each other to how we support the community. To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work-life balance, and room to grow and develop. Surround yourself with Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live, work, and have fun. Salt Lake County is about connecting people and championing our community. Our community is more than a place; it's our heart and service that brings us together. We encourage work-life balance Working for Salt Lake County is more than just a paycheck. A career with us includes several benefits and perks. We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days, and one personal day every year. Some positions offer a hybrid work environment, allowing you to work from home and in the office. Additional Benefits Include Retirement options for hybrid pension/401(k) or 401(k) only with 10% employee contribution Medical coverage, including a 100% County-paid premium option Dental and Vision coverage with coverage for adult designees Health Savings account with a County contribution of up to $1,200 per year, or a Flexible Spending Account 100% County-paid Long-Term Disability and employee-paid Short-Term Disability options Professional Development and professional membership fees paid Tuition Reimbursement Plus Onsite medical clinic and gym; hospital insurance, auto insurance, and home insurance, and discounts at County facilities Job Summary Performs duties in various areas of the Recorder's office, including imaging, recording, and research counter, handling of funds, mail, and customer service in person, by telephone, or email. Enters data into an automated recording system. Minimum Qualifications Two (2) years of closely related experience, OR an equivalent combination of related education and experience. Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements. Essential Functions Inspects all documents presented for recordation for compliance with statutory requirements. Rejects documents not meeting requirements and informs interested parties of the reason for rejection. Records transactions, issues endorsements and receipts, and forwards revenues; reconciles transactions in accordance with policy and procedures. Assists the public in research of records, including historic handwritten indexes and books, microfiche, GIS, and in-house systems. Assists and instructs customers by telephone, email, or in person to ensure access to the most accurate and current data. Indexing of data from recorded instruments into an automated system. Prepares and images documents for permanent record and archiving. Reviews electronic image to ensure product is legible, of archival quality, and meets State government and National Standards Committee standards. Directs mail, walk-ins, and incoming calls to the division or individuals based upon personal knowledge of the functions of all divisions. Researches and determines the necessary action to provide service to the customer. Trains in platting metes and bounds descriptions and accurately using ArcGIS to ensure accuracy for postings. Knowledge, Skills, And Abilities (ksa) Knowledge of Computers, software, and programs related to job-specific duties General office and administrative practices and procedures Document recordation methods Cash handling, cashiering, and audit rules Basic business math skills Basic accounting procedures Principles of Public Relations and Customer Service Basic collection procedures Effective office methods Effective public and customer relations concepts and principles Filing procedures Telephone and email etiquette Skills and Abilities to Perform word processing and/or data entry Operate modern office equipment Perform effectively in stressful situations, prioritize, and perform multiple tasks simultaneously Communicate effectively both verbally and in writing Interpret, apply, and explain applicable codes and regulations Follow oral and written policies, procedures, and instructions Interact with people of various social, ethnic, and cultural backgrounds Establish and maintain effective working relationships with those contacted in the course of the work Think logically and systematically Perform basic mathematical computations Provide excellent customer service Use a computer and office equipment related to job-specific duties Operate and input information into appropriate computer programs Work independently under the direction of supervisors Resolve problems under stressful conditions Provide one-on-one instruction Organize own work, set priorities, and ensure that critical deadlines are met Working Conditions And Physical Requirements Work is performed in a general office setting. Ability to lift up to 60 pounds. #J-18808-Ljbffr