Delicatessen Clerk

Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Delicatessen Clerk Department: Delicatessen FLSA : Non-Exempt General Function : As a Delicatessen Clerk, this position will be responsible for handling food in a safe manner and ensuring the work area is always clean and neat. You will run the department registers and receive payments, make change, etc., where applicable. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager Positions that Report to you: None Primary Duties and Responsibilities : Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store Makes an effort to learn customers' names and to address them by name whenever possible. Assists customers by: (examples include) escorting them to the products they're looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience. Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders. Takes customer orders at the delicatessen counter. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Reviews orders for the day. Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. Reviews the status and appearance of the food for freshness. Ensures that an adequate food supply is ready and on hand and develops or follows a production list. Anticipates product needs for the department on a daily basis. #J-18808-Ljbffr Hyvee.io