Sales Manager
MarineMax Cumming
The Sales Manager position is responsible for supervising, training and forming the best sales team in the industry. The Sales Manager must also maintain a high level of customer satisfaction and profits, and instill the company’s mission and values in each team member.
KEY TASKS:
- Enthusiastically embrace the MarineMax values
- Supervisory responsibilities including interviewing, hiring and training Sales Team Members; planning, assigning and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems
- Establish sales quotas and goals and advise sales department of sales and advertising techniques
- Commission sheet approval
- Oversee inventory control
- Recommend or approve budget, expenditures and appropriations
- Prepare periodic sales report showing sales volume and potential sales
- Act as a liaison between the sales department and other related units
- Resolve customer complaints or concerns and explore ways to better serve our customers
- Provide ordering assistance to the products department
- Create marketing strategies using print media advertising, E-Bay and other on-line services
- Assist staff with the sales effort, including explaining features, demonstrating operation of boat, suggesting optional equipment, etc. to customers
- Compute and quote sales price, including tax, trade-in allowance, license fee, etc. and communicate the requirements for financing the purchase
- Project a professional and knowledgeable image to all customers
- Stay appraised to local market sales trends to act accordingly and in a timely manner.
- Maintain an orderly showroom conducive to a professional selling environment. Assist with moving boats in and out of showroom
- Participate in personal development via appropriate training programs and implement such training programs to all Sales Team Members
- Attend meetings and contribute to company strategy and policy making as required
- Coordinate, execute, and attend boat shows and other off-site promotional opportunities.
- Strategic planning of our marketing efforts to maximize market share results.
- Other duties as assigned
KEY RESULT AREAS:
- ross sales and profit
- Resolved customer issues
- Internal/External customer satisfaction/FANS
- Timeliness and accuracy of paperwork
- Effectiveness of cost controls
- Effectiveness of training and orientation
- Effectiveness of advertising
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$65k
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