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Ultra High Net Worth Lifestyle Services Sr. Product Manager

$116.6k - $174.3k

Bank of America

Job Description: The Ultra High Net Worth Lifestyle Services Sr Product Manager will play a critical role in delivering enhanced value to our UHNW clients, executing on tactical elements of partner management, benefits procurement, and cross‑functional business coordination, including the launch and delivery of an exclusive program offered to the top UHNW clients of Global Wealth & Investment Management (GWIM). Key Responsibilities Conducting market research and competitor analyses to inform product development. Determining product pricing and developing short‑term and long‑term strategies. Identifying innovative opportunities to modernize product offerings and deliver a unified customer experience. Ensuring product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies. Supporting the Program Executive in developing the program’s value proposition and positioning. Designing client team integration and establishing success criteria. Managing the tactical development and delivery of the Lifestyle Services Program for the UHNW client segment. Identifying and procuring client offers and experiences tailored for the UHNW. Monitoring the competitive landscape and emerging trends to keep the UHNW offering differentiated. Collaborating with Loyalty & Rewards and Procurement teams to onboard new third‑party partner vendors. Managing ongoing third‑party relationships with high‑value partners requiring specialized care. Coordinating end‑to‑end execution of virtual and in‑person events for UHNW clients to ensure a flawless, best‑in‑class experience. Training and coaching client teams on articulating the program’s value in conversations. Collaborating with enterprise partners (Marketing, Legal, Risk & Compliance, etc.) to ensure seamless rollout and integration. Managing day‑to‑day program operations, including fielding questions from client teams. Assisting in developing pilot metrics and tracking metrics to inform program success. Providing direction and oversight to junior associate(s) on tactical elements of program development and execution. Creating comprehensive plans for product development and deployment, supporting sales training programs and marketing materials. Overseeing a set of products and maintaining financials, including managing investment profiles and P&L activities. Providing product trend information to sales and marketing teams, leveraging knowledge of functionality, marketplace trends, and competitive landscape. Identifying opportunities to streamline or enhance product offerings to fit current and future client needs and support operational excellence. Managing risk through implementation and monitoring of effective controls in partnership with key support partners. Partnering with internal stakeholders to obtain meaningful insights about markets, clients, and competitors to develop products that solve client needs and ensure high adoption rates. Developing and influencing product strategy, driving products to provide comprehensive solutions across the bank. Required Qualifications Demonstrated strategic planning/product management skills. Strong analytical skills with breadth of view. Negotiation skills. 7+ years of relevant experience. Experience working with the UHNW client segment, with key insight into client expectations, interests, and needs. Experience developing and executing offerings tailored to UHNW clients. Experience developing and managing third‑party partnerships. Proven track record of successfully creating and implementing business‑critical strategies, including managing large‑scale, cross‑functional initiatives from start to finish. Strong communication and influence/collaboration skills. Works effectively in a team environment. Experience managing program metrics and meeting KPIs. Aligns and mobilizes resources to deliver sustainable results; takes initiative and is resourceful. Desired Qualifications Bachelor’s Degree. Skills Collaboration Executive Presence Oral Communications Presentation Skills Problem Solving Attention to Detail Continuous Improvement Influence Product Management Strategic Thinking Business Analytics Innovative Thinking Market Analysis Process Management Reporting Work Schedule Shift: 1st shift (United States of America) Hours per week: 40 Compensation Pay range: $116,600.00 - $174,300.00 annualized salary. This role is eligible to participate in the annual discretionary plan, with discretionary incentive based on individual performance results and behaviors. Benefits This role is currently benefits eligible. It provides industry‑leading benefits, access to paid time off, resources and support to help employees make a genuine impact and contribute to sustainable growth. #J-18808-Ljbffr Bank of America

Vacancy posted 2 days ago
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