Dispensary Retail Associate 2

Retail Associate II

4Front Ventures (CSE: FFNT / OTCQX: FFNTF) is a fast-moving national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Illinois, and Washington. Focusing on Excellence, People, Integrity, and Courage, 4Front Ventures is building a responsible and people-focused company that consistently produces high-quality products, ensures access to cannabis through top service and affordable brands, and provides value through job creation and community engagement. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Front's team applies expertise across the entire cannabis value chain.

The Retail Associate II collaborates with the dispensary's management team to ensure every guest receives the highest level of hospitality and experiences cannabis in the best way possible. As the Subject Matter Expert, priorities include assisting the team with answering questions about the state's cannabis program and regulations, helping train employees in all FOH workstations (Reception, Hosting, Sales Floor/Consulting, and Cashiering) and BOH workstations (Receiving, Packaging, Stocking, Online Ordering, Order Dispatching, and Delivering) workstations. The Retail Associate II leads the team by example and assists the management team with ensuring product organization, inventory control, and guest communication follow site standards.

Roles and Responsibilities

• Follow all site protocols and procedures according to local and state regulations and company policies
• Act as a Mission brand ambassador with a high level of authentic engagement and strong productivity
• Provide excellent service to all guests while customizing recommendations on available cannabis products, industry trends, and consumption methods
• Fulfill all product orders accurately and efficiently while maintaining work stations cleaned and organized
• Follow proper cash handling of all guest transactions
• Partners with management to assist with all the site's training needs including: new hire, ongoing, and state-mandated training
• Assist in all duties as assigned to ensure the team, department, and company division maintain success

About You

• Passionate and excited about being a part of a growing industry and evolving company
• Thrives in upbeat, fast-paced, team-oriented environments
• Enjoys teaching other employees the specifics of product details, methods of consumption and industry regulations
• Adaptable to new systems and the changing needs of the cannabis industry
• Excels in front facing, customer-engagement based role and at interacting with all types of people
• Enjoys being a Subject Matter Expert and providing support to the team

Position Schedule

• Open availability required for scheduling

Skills and Competencies

• Excellent customer service experience (preferably in a fast paced or specialized retail environment)
• Proficient cash handling skills with POS systems experience
• Basic math, organizational, and computer Skills
• Self-starter who can take instructions, follow directions, and work independently/with colleagues
• Strong communicator, detail-oriented, multi-tasker, problem-solver, flexible, friendly, and self-aware
• Committed to the team's success

Qualifications

• 21+ and currently residing in the USA
• High School Diploma or GED
• Dispensing Organization Agent Identification Card (obtained upon hire)
• Retail experience, 2+ years (preferred)
• Cannabis industry experience, 1+ years (preferred)

Benefits

• Employee Discount
• Health, Vision, Dental Benefits Day One of Employment
• Sick Pay/PTO Accrual
• Floating Holidays
• Parental/Maternity Leave
• Employee Assistance Program
• Career Development
• Advancement Opportunities
• 401k

Working Conditions

• Work involves physical exertion such as bending, lifting (up to 50 pounds), kneeling, squatting, pivoting, and carrying items/product on a regular basis. Employees will be required to stand for extended periods and may need to climb ladders or operate equipment. The warehouse/facility environment may be subject to hot and cold temperatures, and ventilation may not be available in all areas. The warehouse/facility environment may be subject to elevated noise volumes due to equipment, machinery, and the movement of goods. The warehouse/facility may be subject to dirt, dust, cleaning solutions, chemicals, and debris from the handling of goods. The warehouse/facility may have safety hazards such as slippery floors, moving equipment, and the presence of hazardous materials. You will need to follow safety protocols and wear appropriate protective equipment.

Compensation

• $18 Non-Exempt (Hourly)
• Paid on a bi-weekly basis