Food Runner

Food Runner

The Food Runner is responsible for the efficient flow of orders from the kitchen to the servers and/or guests. They set the pace and flow of the kitchen to ensure that all dishes are properly prepared and served at the correct temperatures. They also ensure that guests get all their food at the same time, whenever possible, and will suggest service recovery plans where applicable.

Manages the flow of finished products from the kitchen to the guest

Assist in organizing order tickets and proper placement of food on food trays

Ensure orders are being prepared with the correct priority

Collaborate with the culinary team to ensure established recipes are adhered to and standards are being met consistently

Delivers orders/running food to maintain prompt service to guests

Addresses food/beverage or service-related guest issues and utilizes creativity and resources available to maintain optimum satisfaction

Uses a hot box for food delivery promptly

Inspect the premises according to quality and sanitation standards and assist in overall cleanliness

Transfer important information between the kitchen and the wait staff

Eliminate obstacles in service, food preparation lines, or dishwashing

Must be knowledgeable of all health department standards and use good hygiene practices

Support bussers/servers in their tasks as assigned

Other duties as assigned by the supervisor or department manager

Works on the floor 100% of the time with a "hands-on" mentality for guest service

Maintain interpersonal working relationships among all Team Members and the public

Excellent verbal and written communication skills

Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused

Outstanding coordination and multitasking abilities

Ability to remain calm under stressful situations

Strong leadership and communication skills

Self-motivated with attention to detail

Strong analytical skills

Must be able to navigate stairs for an entire shift

Must be able to lift upward of 50lb

Knowledge of menu items and service as well as overall restaurant operations

Available to work when needed, including weekends, holidays, and nights

Black non-slip shoes required

This position pays a competitive hourly rate of $15.00.

High school diploma required. Able to obtain and maintain a valid Kentucky gaming/racing license

An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; navigate stairs and talk or hear. The employee may also be required to lift, push, and pull up to 50lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate to loud. The employee must be able to be around flashing and bright lights. The employee is subjected to circulate throughout the assigned areas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.