Business Analyst

About Niyam IT (Niyam) Founded in 2007 by a team of visionary consultants, Niyam IT was built on the belief that exceptional technology solutions are created through the perfect balance of disciplined processes, innovation, and passion. For nearly 20 years, we have been a trusted partner to the U.S. Federal Government, delivering mission-critical IT solutions that support Emergency Preparedness and Response, Civilian Agencies, Law Enforcement, and Public Safety organizations across the nation. At Niyam, excellence is more than a goal. It is embedded in everything we do. Our commitment to quality, security, and continuous improvement is demonstrated through our CMMI DEV Level 3 accreditation, ISO certifications (ISO 9001:2015, ISO/IEC 20000-1, and ISO/IEC 27001), and active CMMC Level 2 certification. We are committed to fostering an exceptional workplace where employees are empowered to grow, innovate, and make a meaningful impact. Niyam is proud to have been recognized by The Washington Post as a Top Workplace for two consecutive years and named to the Inc. 5000 list of America’s Fastest-Growing Private Companies for four consecutive years. These achievements reflect our unwavering commitment to cultivating a culture built on collaboration, excellence, innovation, and the success of our employees. Join Niyam and become part of a team where your talents help drive meaningful missions that serve and protect communities nationwide. What We Offer Flexible Work Hours: We understand that life extends beyond the traditional workday. Our flexible scheduling options empower you to balance your professional responsibilities while making time for what matters most. Remote Work Opportunities: Work where you perform best. Niyam embraces flexibility and offers remote work options that support productivity, collaboration, and work-life integration. Professional Growth & Development: At Niyam, you're not just taking a job, you're building a career. We invest in our employees through fully funded training, certifications, mentorship opportunities, and clear pathways for advancement. Exceptional People: Our employees are at the heart of everything we do. You'll work alongside talented, supportive, and mission-driven professionals who are passionate about making an impact and helping one another succeed. Innovative & Collaborative Culture: We foster an environment where creativity is encouraged, ideas are valued, and teamwork drives success. At Niyam, innovation and collaboration are part of our DNA. Commitment to Diversity & Inclusion: We believe our greatest strength lies in our people. Diverse perspectives, backgrounds, and experiences are celebrated, creating a workplace where everyone feels respected, valued, and empowered to contribute their best. Meaningful Work with Purpose: Join a team that supports critical federal missions and delivers innovative solutions that make a difference for government agencies and the communities they serve. Join us in creating a workplace where innovation, diversity, and well-being thrive. Your journey at Niyam awaits. Apply today! Niyam is seeking a Business Analyst to lead and facilitate the initiative to load manual test cases into Xray and map them to automated test cases for approximately 100 enterprise applications. The analyst will train, guide, and coordinate manual testers and application development teams. This is not a hands-on role that personally converts the full inventory. The position is hybrid, on site 3–4 days per week.

Roles and Responsibilities: Lead and facilitate the inventory, normalization, and load of approximately 5,000 to 10,000 manual test cases into Xray. Map those manual test cases to approximately 40,000 to 50,000 automated test cases for about 100 enterprise applications being added to Xray. Work from manual cases in mixed forms and states of documentation, including Word, Excel, handwritten notes, and other formats, and set the minimum content required before a case can be loaded. Use automated-test data sheets as the source record for automation coverage. Most automation is Selenium, with Playwright being added. BDD cases written in Cucumber will be managed in Git and integrated to Xray. Train, lead, and guide manual testers and application development teams. The analyst facilitates and governs the work and does not perform the load or mapping alone. Set ownership, intake, and review cadence with each application team so coverage stays current as applications change. Track progress and report status weekly, including applications onboarded, cases loaded, cases mapped, blockers, documentation gaps, and remaining backlog. Creates, develops, provides, or coordinates system training, materials, and other educational tools. Develop and maintain standard operating procedures for loading and ongoing maintenance of test cases. This is a continuous process, not a one-time conversion, so cases do not become outdated or obsolete. Draft standard operating procedures for how Xray operates inside the SDLC and the change-request process, including when tests must be created, updated, mapped, or retired as part of a change. Define traceability rules among manual cases, automated cases, requirements or user stories, and defects, including how Git-managed Cucumber assets stay linked to Xray. Identify duplicate, obsolete, incomplete, and conflicting test cases and facilitate disposition with the owning team. Set repository conventions for naming, folder structure, test sets, and test-data handling so teams load and maintain cases the same way. Responds to inquiries and provides advice to the client regarding current and potential system inputs, processes, and outputs. Negotiates plans and timeframes, ensuring that clients understand the anticipated result. Produces reports, timelines, and graphics to communicate expectations and progress to management, customers, investors, and other relevant parties. Maintains and ensures proper documentation and coordinates or performs testing of system modifications. Collaborates with the Project Manager to ensure the needs of the client have been met. Researches and analyzes the nature, effect, and results of system difficulties. Satisfies data sampling, project analysis, testing verification, and other user requests from existing client databases.

Requirements: US Citizen with ability to successfully complete federal background investigation. Bachelor's degree in business, information systems, or a related field, or equivalent combination of education and experience. 8+ years of experience as a business analyst, test analyst, or in a comparable facilitation role across an enterprise application portfolio. Demonstrated ability to lead cross-functional work without direct authority over the people doing the work. Experience with a test management repository. Working knowledge of manual test-case design and of automated testing concepts in Selenium, Playwright, and BDD/Cucumber. Experience writing standard operating procedures and fitting a tool into an SDLC and change-control process. Strong status reporting, backlog management, and stakeholder communication skills. Ability to turn inconsistent source documentation into a standard repository structure and to hold teams to that standard. Excellent verbal and written communication skills. Extremely proficient in Microsoft Office Suite or related software program. Extremely organized with great attention to detail. Excellent management skills with the ability to lead, facilitate, motivate, and organize. Ability to adapt to change. Excellent customer service skills. Ability to learn quickly and to creatively solve new problems. Ability to negotiate and settle differences quickly and peacefully.

Ability to act as a team player.

Why Join Niyam Award-Winning Culture: Proudly recognized by The Washington Post as a Top Workplace for two consecutive years and named to the Inc. 5000 list of America’s Fastest-Growing Private Companies for four consecutive years, reflecting our commitment to employee engagement, growth, and excellence. Meaningful Mission Impact: Join a small business trusted by federal agencies to deliver innovative solutions that support critical national missions. Drive Innovation: Play a key role in shaping the future of Niyam’s proprietary technology accelerators, including GeoCube®, SPHERE®, and RisQ®, which are used to solve complex challenges across the federal government. Accelerate Your Career: Benefit from a transparent career framework designed to support continuous learning, professional development, and advancement opportunities, including progression to Distinguished Engineer and other technical leadership roles. Collaborative, People-First Environment: Work alongside talented professionals who are passionate about innovation, teamwork, and delivering exceptional results while supporting one another's success. Join Niyam and help us win the work that matters. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. Niyam IT, Inc. is an Equal Opportunity (“EEO”) Employer. All qualified applicants will receive consideration without regard to race, color, creed, religion, sex, sexual orientation, gender identity, pregnancy, marital status, partnership status, age, citizenship status, veteran or military status, medical condition, genetic information, national origin, disability, unemployment status or any other characteristic prohibited by federal, state and/or local laws.