Community Manager

Overview Axis Residential is a forward-thinking property management organization, part of Inland Group – a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. We genuinely care for the well-being and success of our people while creating an environment of meaningful community for our residents. Our culture is relational, entrepreneurial, and authentic, valuing curiosity, natural leadership, and the greater team. We love what we do and are committed to excellence. The Position Community Director for our brand-new, 55 and older, active adult community – Affinity at Kalispell , in beautiful Kalispell, Montana. Relocation Assistance Available . As the Community Director, you will build strong rapport with residents, prospects, Portfolio Manager, and on-site team, oversee overall operations, and maximize revenue potential. Responsibilities Manage, lead, develop, and motivate a high-performing office team. Create and maintain a community culture focused on enhancing residents’ way of life while providing excellent customer service and a supportive home environment. Provide continual training and performance evaluation of associates. Support the community by participating in resident-led events and activities. Participate in sales programs and leasing activities while building strong rapport with current and prospective residents. Establish and maintain the best possible occupancy and revenue potential of the apartment community. Manage daily operations of the property to achieve financial goals and budgets. Ensure the physical well‑being and curb appeal of the community—including daily property inspections and ensuring units are in market‑ready condition. Keep an active gauge on local market conditions and availability; identify areas of improvement and make strategic recommendations. Ensure a thorough application and credit check is completed on all prospective residents before approval for occupancy. Maintain current records of liability insurance. Exercise sound judgment regarding property expenditures and ensure timely and accurate submission of all invoices. Take a proactive approach with vacancies by achieving timely unit turnover in partnership with the maintenance supervisor and implement a marketing program that will pre‑lease apartments. Ensure timely service and enforcement of evictions for non‑payment of rent and violation of the community rules and regulations. Assist Portfolio Manager with various tasks as requested, including bid collection for annual budget preparation, financial variance reporting, etc. Comply with all company policies/procedures and Fair Housing Laws. Other Duties This job profile is not intended to be an all-inclusive list of job duties and responsibilities; one may be asked to perform additional tasks to meet the organization’s needs. What We Are Seeking A professional, relationship‑focused Community Director who can effectively carry out daily operations while leading a team and building rapport with residents. Must be a team player who takes a “we over me” approach to building and sustaining relationships. Experience developing and leading a high-performing team. Must be determined, ambitious, and self‑motivated. Prior multifamily property management experience strongly preferred. Understanding of financial statements, budgets, invoicing, etc. Excellent communication skills; must be proficient in speaking, reading, and writing in English. Strong computer skills, including MS Office, property management software (e.g., Yardi, On‑Site), and CRM solutions. Willingness to work evenings and weekends as necessary. High school diploma or equivalency certificate. Valid driver’s license and insured, operable vehicle. Compensation and Benefits Competitive pay (based on experience). Monthly bonus incentive. Annual performance review with potential merit increase. Medical, Dental & Vision insurance – 100% employer‑paid monthly premiums for associates. Flexible Spending Accounts for healthcare and dependent care. Disability, AD&D, and Life insurance. 401(k) with 3% company contribution. Accrued vacation time, sick pay, 12 paid holidays per year, personal day, and paid volunteer day. Employee Assistance Program. Charitable giving program and community involvement. Physical Requirements Sitting: 3‑7 hours/day. Walking: 1‑3 hours/day. Lifting: 10‑25 lbs. occasionally. Endurance: light to moderate energy. Near vision: minimal near vision. Environmental and Safety Factors Weather: work is primarily indoors in a temperature‑controlled office environment with occasional exposure to outdoor weather, including uneven and slippery surfaces. Noise: frequent exposure to typical office noise levels, infrequent exposure to high‑volume office equipment (e.g., shredder). Pace of work: fast, multitasking/pressure‑paced environment. Driving: exposure to environmental and safety conditions related to operating a motor vehicle, including potential bodily injury from motor vehicle collisions. EEO Statement Axis Residential is committed to offering an inclusive and accessible experience for all job applicants and associates. We are proud to be an equal opportunity employer and do not discriminate against applicants or associates based on race, color, religion, creed, national origin, sex, sexual orientation, gender identity, age, disability, marital status, pregnancy, veteran status, or any other status protected by law. Applicants with disabilities may be entitled to reasonable accommodation for the job application and hiring process. If you need assistance completing this application due to a disability, please contact our Human Resources Department. #J-18808-Ljbffr Axis Residential