Order Entry Administrator

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world‑class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets. Location: Fremont, CA Reports To: Order Entry Team Lead Pay Rate: $27.00

PURPOSE OF POSITION:

This position will support the company’s sales team by being responsible for ensuring customer orders are processed in an efficient and timely manner.

ESSENTIAL FUNCTIONS:

Work with Sales Representatives to obtain necessary paperwork required for each order Review contracts and order paperwork for completeness and accuracy Accurately enter orders into INFOR system and ensure completed orders are sent to necessary parties Work with appropriate parties to quickly resolve issues that delay time in processing Responsible for creating entries in INFOR system for new materials/components Be able to problem solve discrepancies by using available resources within company means Process order change notices in a timely manner Answer incoming calls in support of sales team Additional order entry tasks/projects, as needed

COMPETENCIES:

Must be detail oriented Strong and effective verbal and written skills Ability to prioritize workload and work under pressure Strong organizational and administrative skills Time Management

EDUCATION AND EXPERIENCE:

High school diploma or GED required 1-3 years of experience entering technical/custom purchase orders within a manufacturing setting/environment is a preferred Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.) Experience with INFOR software is a plus Excellent written and oral communications skills Ability to prioritize and multi-task for maximum efficiency without sacrificing accuracy Professional and pleasant phone manner to service incoming and outgoing calls Proficiency in use of computers and software Ability to take direction and work independently Ability to maintain a positive attitude under stress Why Join IEM At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey. We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at Non-Discrimination Statement IEM does not discriminate against any applicant based on any characteristic protected by law. Privacy Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy. #J-18808-Ljbffr Industrial Electric Manufacturing