Business Project Manager

This job defines, plans, and delivers of complex programs that require cross-functional collaboration and management of inter-dependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget. Includes the management of a group of internal exempt and/or matrixed employees and contractors that serve on the program(s) to deliver solutions for the business.


ESSENTIAL RESPONSIBILITIES
• Work with business and technical organizations to drive out program strategy and approach. Organize, plan, and maintain program roadmap consisting of cross-functional activities/projects.
• Work with business and technical organizations to assemble project teams. Lead Project Managers and/or Program team in the development and maintenance of comprehensive plans for a defined program.
• Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives.
• Acquire understanding of the business objectives for an assigned area.
• Monitor, evaluate and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals.
• Direct corrective action, as needed, to maintain the viability of the Program.
• Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project life-cycle.
• Adhere to the Organization's project management methods, project life-cycle methodologies, and audit requirements.
• Support and contribute to the improvement of project management methods and practices.


Skills & Requirements
EDUCATION/EXPERIENCE
• Bachelor's degree
• 4-8 years of experience in a BUSINESS PM role; this is NOT for a technical PM

PREFERRED
• PMP certification or equivalent training
• Healthcare Insurance industry business and operational knowledge
• Experience managing large, complex projects
• Very good leadership skills
• Very good organizational and planning skills

SKILLS
• Experience with customer relationship management
• Presentation skills
• Negotiation skills
• Analytical skills
• Excellent communication skills, both written and oral
• Ability to communicate and present at an executive level
• Experience with conflict resolution
• Experience with Risk Mitigation Planning