Chief Operating Officer

Overview

Primary Function

The Chief Operating Officer (COO) is responsible for developing and implementing strategic plans that align with the organization’s mission, vision, and values and managing the organization’s day-to-day operations. The incumbent oversees the planning and direction of operations and formulates long-range goals. The incumbent leads the development and execution of strategic plans to ensure the organization’s long‑term success, focusing on areas like growth, operational efficiency, and patient care quality. Foster collaboration between departments, staff leadership, and other service to support improvements in patient outcomes.

Dimensions

AHMC Healthcare Inc. and eight affiliated acute care hospitals, and one skilled nursing facility, AHMC Anaheim Regional Medical Center 228 beds, Doctors Hospital of Riverside/Parkview with 193 beds, Garfield Medical Center with 211 beds, Greater El Monte Community Hospital with 115 beds, Monterey Park Hospital with 102 beds, San Gabriel Valley Medical Center with 273 beds, Seton Medical Center with 357 beds, Seton Medical Center Coastside a 116‑bed skilled nursing facility, and Whittier Hospital Medical Center with 172 beds. The facilities are Medicare and MediCal certified and accredited by the Joint Commission on Accreditation of Healthcare Organizations. The hospitals provide healthcare services reimbursed by Medicare, MediCal, traditional insurance plans, PPO, HMO and under capitated arrangements.

Responsibilities

Nature and Scope (Essential Functions)

• Conducts market analysis, identify opportunities, and assess potential risks.
• Lead the strategic planning process involving key stakeholders and ensuring buy‑in.
• Monitor and evaluate the effectiveness of strategic initiatives, making adjustments as needed.
• Identify and implement strategies to improve operational efficiency and reduce costs.
• Develop and implement performance improvement initiatives.
• Monitors and maintains current knowledge of regulations impacting healthcare.
• Ensures compliance with regulatory requirements and industry standards.
• Work with clinical leaders to develop and implement strategies that improve patient care and outcomes.
• Develop and manage budgets for strategic initiatives.
• Identify and pursue funding opportunities.
• Ensure financial sustainability of the organization and affiliated facilities.
• Build strong relationships with internal and external stakeholders.
• Communicate strategic plans and priorities effectively to all levels of the organization.
• Represent the organization at external meetings and events.
• Researches and evaluates different risk factors regarding business decisions and operations.
• Demonstrates ability to work effectively with others to accomplish established goals.
• Must possess excellent human relations skills. Must have strong teambuilding skills and ability to effectively influence others.
• Must have a high degree of planning, organization, and detail‑oriented skills.
• Possesses and maintains a working knowledge of The Joint Commission standards, state of California laws and statutes (e.g., Title 22), Medical Staff bylaws, policies and procedures and community standards.
• The incumbent represents the organization in a positive and professional manner at all times.
• Abides by the organization’s Code of Conduct, HR Policies and procedures and HIPAA compliance.
• Performs other duties as assigned.

Qualifications

• Master’s degree in healthcare administration, business administration, or a related field.
• Extensive experience in strategic planning, preferably in a healthcare setting.
• Strong leadership, communication, and interpersonal skills.
• Excellent analytical and problem‑solving skills.
• Knowledge of healthcare industry trends.
• Ability to work independently and as part of a team.
• Proven ability to develop and implement strategic plans.
• Outstanding knowledge of statutes, rules and regulations pertaining to businesses.
• Excellent observation and critical thinking abilities.
• Experience in leading multidisciplinary teams.
• Knowledge of HIPAA and privacy regulations.
• Possesses excellent communication and negotiation skills.
• Ability to plan and manage projects.
• Ability to use spreadsheet software and develop reports.
• Ability to communicate effectively with internal and external resources.
• Strong organizational skills with the ability to multi‑task and prioritize workload.
• Significant experience in a health care setting.

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