Restaurant Manager

At The Salema Group Dunkin’, we don’t just serve guests — we create experiences that keep them coming back . We’re looking for a guest-focused, people-first leader who can deliver exceptional service while building, training, and developing a high-performing team. This role is ideal for someone who thrives in a fast-paced environment, leads from the front, and takes pride in owning the guest experience while developing future leaders. Who We Are Our culture is the foundation of our success. Our leaders bring our SPARK values to life every day: Supportive – Build an environment where your team feels empowered and backed Positive – Set the tone with energy and optimism, even under pressure Appreciative – Recognize and celebrate team wins, big and small Resilient – Adapt, problem-solve, and lead through challenges Kind – Treat team members and guests with respect and professionalism What You’ll Do Lead the Guest Experience Set and maintain a guest-first culture focused on speed, accuracy, and friendliness Ensure every guest interaction reflects our standards and brand expectations Resolve guest concerns quickly and professionally Develop & Lead Your Team Train, coach, and develop team members to reach their full potential Build a strong leadership pipeline within your store Provide clear expectations, feedback, and accountability Lead by example with a strong presence on the floor Drive Operations & Performance Ensure execution of all brand, safety, and cleanliness standards Manage daily operations to maintain an efficient, organized environment Oversee scheduling, payroll, inventory, and compliance Own the Business Manage and control labor, food cost, and operating expenses Analyze sales trends and implement strategies to drive growth Monitor KPIs and adjust operations to meet or exceed targets What We Offer Competitive pay + monthly bonus (unlimited earning potential) 401(k) program Paid Time Off & Sick Pay 100% Medical & Dental (single plans) + contribution to family plans AFLAC (Accident, Short-Term Disability, Life Insurance) Free employee meals Tuition assistance through SNHU online programs Schedule Expectations 40–50 hours per week 5–6 days per week Weekends and holidays as needed What We’re Looking For 1+ year of food service management experience required Strong leadership, communication, and organizational skills Passion for customer satisfaction and team development Ability to thrive in a fast-paced, high-volume environment High school diploma or equivalent Reliable transportation and flexible availability ServSafe certification preferred Ability to stand for extended periods and lift up to 50 lbs About Us The Salema Group is a local family business that owns and operates 28 Dunkin’ locations on the seacoast of New Hampshire and Maine and has been in the Dunkin’ business since 1979. At our stores, team members are the fuel that helps our communities run! Please note that this role is to work for a franchisee of Dunkin', not Dunkin' Brands, Inc., or any of their affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their employees and set their own wage and benefit programs that can vary among franchisees. #J-18808-Ljbffr