Sales Engineer II

Sales Engineer II

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at

Pavion and our family of companies are seeking a talented and motivated Sales Engineer II to join our shared services team.

Primary Responsibilities:

• Actively participate in the business development process, assist Sales Team during customer calls, on site customer meetings, and all technical aspects of the customer cycle, discover customer business and technical objectives and develop requirements
• Work closely with the Sales Team in the creation of proposals that present compelling technical solutions that adjust to the customer's needs and requirements
• Mark up and produce drawings for each site in AutoCad/Bluebeam per the playbook and direction from AM
• Assist Sales Team with overall account planning as it relates to technical aspects of hardware, software, and service opportunity development
• Assist Sales Team with Project Management for complex presales engagements
• Assisting with the development of functional and technical elements of RFI/RFP responses
• During all phases of the sales cycle, assisting sales efforts with particular sales prospects as subject matter expert on all aspects of Star's products and services
• Convey customer requirements to Product Management teams
• Developing long-term relationships with clients, in collaboration with sales representatives
• Gathering, managing and interpreting sales prospect requirements.
• Providing pre-sales technical assistance and product education, and after-sales support services
• Analyzing costs
• Supporting marketing activities by attending trade shows, conferences and other marketing events
• Making technical presentations and demonstrating how a product meets client needs, including developing Statements of Work and technical proposals for presentation to customers, ensuring that proposals are technically sound
• Helping in product design and product-related industry strategy
• Providing training and producing support material for other members of the sales team
• Maintain high level of knowledge of competitive Product lines, especially as it relates to technical strengths and weaknesses of the competitor's products and what strategy Star should develop to counter
• Ensure smooth customer implementations by coordinating installation and implementation with Account Management

Basic Qualifications:

• Associate degree (2-year) or Bachelor's degree (4-year) in Electrical Engineering, Engineering Technology, or a related technical field.
• NICET Level II Certification or higher in Fire Alarm Systems.
• Manufacturer training and experience with fire alarm systems, including EST, Notifier, Siemens, or equivalent platforms.
• Minimum of five (5) years of experience in design, engineering, estimation, installation, or commissioning of fire alarm systems and related building technologies.
• Strong ability to interpret construction drawings, specifications, contracts, and project documentation.
• Ability to independently review project requirements and develop compliant, cost-effective system solutions that meet project scope and customer expectations.
• Proven experience preparing accurate, concise and competitive project quotations, technical proposals and equipment lists.
• Experience in estimating, sales engineering, or application engineering within the fire protection or low-voltage systems industry.
• Ability to collaborate effectively with customers, consultants, contractors, vendors, and internal teams throughout the sales and project development process.
• Demonstrated ownership and accountability for project-related activities, including:
• Scope review and clarification
• Design and propose fire alarm system solutions
• Code compliance reviews
• Scheduling and timeline management
• Identification and resolution of conflicts, deficiencies, and omissions
• Change management, requests for information and clarification of scope additions
• Product application and system suitability
• Cost control and proposal accuracy
• Working knowledge of NFPA 72, NFPA 70 (NEC), International Building Code (IBC), and local AHJ requirements.
• Knowledge of integrated building system interfaces to HVAC, sprinkler, elevator controls, security, access control, BMS, and smoke control systems.
• Strong analytical, organizational, multitasking, communication, and time-management skills.
• Proficiency with AutoCAD, Microsoft Office Suite, Adobe Acrobat, and other industry-related software applications.
• Excellent written and verbal communication skills with the ability to prepare professional correspondence, proposals, and technical documentation.
• Ability to work independently while managing multiple projects and deadlines in a fast-paced environment.

The salary range for this position is $100,000-125,000 annually. The starting salary will be determined based on qualifications, experience, education, skills, certifications, and internal equity. We also offer a comprehensive benefits package.

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you require accommodation or assistance during the application process, please contact us at View email address on click.appcast.io. Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.