Desktop Support
Apolis
Desktop Support EngineerWe are seeking a Desktop Support Engineer with 5+ years of experience providing onsite desktop support in fast-paced enterprise environments. The ideal candidate will have strong Windows desktop support expertise, experience supporting VIP users, multi-monitor workstation setups, and knowledge of Active Directory, VPN, Networking, and Citrix/VDI. Experience supporting financial services or asset management environments is preferred.Additional requirements:Onsite in Princeton, NJ.Candidates must be fully vaccinated.No subcontracting permitted.White-glove/VIP support experience is highly preferred.Role and ResponsibilitiesService Delivery & Field Service OperationsProvide dedicated onsite desktop support for end users.Deliver desk-side support with minimal business disruption.Support time-critical incidents and ensure timely resolution.Take end-to-end ownership of technical issues.Coordinate with cross-functional IT teams for issue resolution.Support onboarding and setup for new employees.VIP / White-Glove SupportProvide white-glove support to senior executives and business stakeholders.Prioritize and resolve high-impact technical issues.ITSM Process ExcellenceManage incidents and service requests using ServiceNow, Jira, or similar ITSM tools.Ensure accurate ticket documentation and SLA compliance.Follow ITIL incident and service management best practices.Desktop & End-User SupportInstall, configure, and troubleshoot Windows desktops and laptops.Support multi-monitor workstation configurations.Troubleshoot peripherals, monitors, docking stations, printers, and cabling.Support mobile devices and secure remote access solutions.Provide support for Citrix/VDI environments.Application SupportProvide Level 1 support for business applications including:Bloomberg (preferred)RefinitivFactSetAladdin (or similar platforms)OMS/EMS applicationsSupport Microsoft 365 and collaboration tools.Stakeholder ManagementCommunicate effectively with end users during incidents.Provide timely updates and maintain strong customer relationships.Deliver high-quality customer service in fast-paced environments.Continuous ImprovementIdentify opportunities to reduce recurring incidents.Improve first-call resolution rates.Maintain technical documentation and knowledge base articles.Support process improvements and operational efficiency initiatives.AI & AutomationUtilize AI-powered tools for ticket triage and knowledge recommendations.Support AI-enabled asset tracking and service reporting.Assist with automation initiatives to improve support efficiency.Required Skills5+ years of Desktop Support experience.Strong Windows Desktop and Endpoint Support.Hardware troubleshooting and workstation support.Multi-monitor configuration and high-performance workstation setup.Active Directory.VPN troubleshooting.Basic Networking.Citrix / VDI support.Microsoft 365.ServiceNow, Jira, or similar ITSM tools.ITIL processes.White-glove/VIP support.Excellent troubleshooting and customer service skills.Strong communication and stakeholder management.QualificationsBachelor's degree or equivalent experience in Information Technology or related field.5+ years of Desktop Support experience.Experience supporting enterprise users in onsite environments.Financial Services or Asset Management support experience is preferred.Exposure to Bloomberg, Refinitiv, FactSet, Aladdin, OMS/EMS platforms is a plus.Strong problem-solving, communication, and organizational skills.
- ...Responsibilities Diagnose and repair hardware issues for end users, including break‑fix, support, and troubleshooting for devices, OS, applications, and network connectivity. Maintain asset inventories and update records after equipment or software changes. Educate users...SuggestedLocal areaRemote work
$20 - $23 per hour
...- $23.00 / Hour Job Category Information Technology Employee Type Full-Time Non-Exempt Phone (***) ***-**** POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The...SuggestedFull timeWork experience placementWork at officeLocal areaRemote workAll shiftsShift workAfternoon shift- ...IT Systems Support AnalystOur client is looking for an IT Systems Support Analyst for a 6 month contract in Hopewell, NJ.Duties:Windows Desktop support and troubleshooting (in a manufacturing environment)Windows Active directory supportSetting up computer backups using...SuggestedContract workWork at office
- ...Dependable Entry-Level It ProfessionalWe're supporting a local government IT team in Trenton and looking for a couple of dependable, entry... ...a structured environment.What you'll be doing:Provide basic desktop support for hardware and software issuesAssist with installing...SuggestedWork at officeLocal areaWeekend work
- ...outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair... ...moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts...SuggestedWorldwideLong distanceNight shift
- ...depending on client needs. What you'll do • Own escalated desktop, laptop, and mobile issues across multiple client environments,... ...and Vault retention and eDiscovery holds. • Deploy and support macOS at scale: MDM enrollment and policy, Apple Business...Price workPermanent employmentWork at officeRemote workWork from home3 days per week
$25 - $29 per hour
...If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Belle Mead, New Jersey (US-NJ), United States (US). The Desktop Support Technician will be responsible...Temporary workRemote workFlexible hours$90k - $100k
...Microsoft Azure, Microsoft 365, enterprise networking, and hybrid infrastructure platforms. This position works closely with the Desktop Support Analyst and Junior Systems Administrator roles and serves as a technical mentor and escalation resource, driving infrastructure...Work experience placementWork at officeLocal areaRemote work$55k - $65k
...pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence... ...where you will be responsible for a combination of remote desktop support for local and nationwide support tickets, in‑person support...Full timeContract workLocal areaRemote workMonday to Friday2 days per week$125k - $160k
...traditional defense contractor that delivers advanced technologies in support of U.S. National Security and Defense. For the past forty-five... ...design, configuration, & maintenance, Windows Server and desktop operating system support, familiarity with hardware procurement...Temporary workFor contractorsWork experience placementWork at officeImmediate startRemote workFlexible hours$40k - $50k
Withum is seeking an IT Support Analyst to support the team in our Whippany, NJ; East Brunswick, NJ; Red Bank, NJ; or Princeton, NJ office. This is a full-time position based in the office 5 days per week. Key Responsibilities Technical Support Provide assistance to...Full timeWork at officeLocal area$50k
...team and providing exceptional customer service. Starting pay is $50,000 / annually Responsibilities Provide prompt, courteous support company wide, in person or via phone or email Attend meetings as IT Support when directed by Help Desk Manager for assistance with...Full timeLocal areaImmediate start$106k - $155k
...North America. The Opportunity Future focused and always one step ahead! The Financial Reporting Technical Analyst role supports data analytics and financial reporting systems for Munich Re Specialty North America (MRSNA) by helping generate insights,...Permanent employmentWork experience placementLocal area- ...Analyst for a global manufacturing Company. Responsibilities include:Maintain system documentation including user training & user support documentation and ensure data integrity of manufacturing IT systems.Ensure effective coordination with stakeholders including setting...
- ...Job Description We are seeking an experienced Workday Payroll & Absence Analyst to support and optimize our Workday environment with a primary focus on North America Payroll, Absence Management, and Payroll Integrations. This role will be responsible for payroll configuration...Local area
- ...endless array of real-world customer needsJob DescriptionTitle: Desktop EngineerLocation: Hopewell, NJType: Fulltime//... ...certification to promote to production9. Provide Tier III/other support per request from various support teams. 10. Manage lab inventory...Full time
- ...management, and other key stakeholders (HR centers of excellence, HR networks of expertise, etc) • Serve as the advisor and front-line support to business/client groups, across multiple levels • Facilitate effective communication and collaborative problem-solving...
- ...Applications Specialist Deliver best-in-class clinical training and education to robotic surgeons, Interventional Radiologists and OR support staff on the approved use, setup, troubleshooting, and integration of the system into surgical workflows (pre-operative, intra-...Work at officeRemote work
- ...Business Analyst/Governance AnalystThe Governance Analyst position, within the Office of Data & Analytics (ODA), supports key data governance initiatives in alignment with Project Data, Analytics, Reporting, and Technology Transformation (DARTT). As a member of the Office...Work at office
- ...and scorecards using BI tools (Power BI, Tableau, etc.). Perform trend analysis, variance analysis, and root-cause analysis. Support regulatory, operational, and management reporting. Validate data accuracy and ensure consistency across reports. Data Collaboration...
- ...in ERP/enterprise systems environments.Demonstrated experience documenting complex technical processes and developing runbooks or support guides.Ability to conduct effective interviews and facilitate discussions with technical subject matter experts.Excellent written communication...Remote work
- Clinical Data AnalystA Clinical Data Analyst (or Clinical Informatics Analyst) is a clinical research information professional responsible for verifying the validity of clinical trials and data gathered. He/she will ensure that processes and protocols are followed, regulations...
- Senior Business AnalystA senior business analyst (SBA) acts as a liaison between business objectives and IT solutions, identifying needs, analyzing data, and driving strategy to deliver value-based solutions and improve operational efficiency. Key responsibilities include...
- ...has a client in need of a Data Analyst in Princeton, NJ.Responsibilities: Analyze information from multiple business systems to support operational and product decisions Build and maintain dashboards, reports, and performance metrics Prepare, reconcile, and validate...Hourly payContract work
- Dow Jones in Princeton, NJ seeks a Senior Data Analyst to craft advanced insights and reporting for multiple business areas. You will develop static and scheduled reports, review requirements for new and existing analytics, and help optimize data processes and systems....
- ...delivery. Provide functional guidance, resolve requirement-related queries, review test cases, participate in functional/UAT testing, and support defect resolution. Maintain product documentation, release artifacts, UAT matrices, and project schedules. Review deliverables...Permanent employmentFull time
- Business AnalystBSA with testing background, understands and has worked with AWS, Cloudwatch; SOAP UI testing. Four years of testing experience. Two years minimum AWS Cloudwatch experience. SOAP UI testing. Required skills: Basic qualification: Additional skills: Background...
$45k - $70k
...dedicated IT Help Desk Technician to join our IT team. This is an entry-level role ideal for individuals who are passionate about supporting scientific innovation through exceptional IT support. You will work closely with experienced IT engineers who maintain a seamless...Full timeWork at officeRemote work$42.09 - $50.09 per hour
...Financial Institution located in Plano, TX, Charlotte, NC, or Pennington, NJ. This is a 12+ month contract opportunity. This role will support the IT intake team by managing incoming work requests from initial engagement through requirements clarification and transition to...Hourly payContract workWork experience placementWork at office- Job Description Job Description Maintenance Technician The Maintenance Technician is responsible for the building curb appeal, repairs, maintenance, emergency assessment, infrastructure and equipment, preventative maintenance schedule, security and facility management...Seasonal workWork at officeHome office
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