Public Safety Dispatcher II

Santa Clara Police Department Public Safety Dispatcher

The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website.

Under general supervision, dispatches public safety, fire, and emergency medical services. Incumbents are responsible for the full scope of dispatching duties including, answering the telephone, receiving emergency and non-emergency requests from the public; transmitting and analyzing information received, and dispatching police and fire personnel accordingly. Performs related work as required.

Applications must be filled out completely (e.g. do not write "see resume, NA, or personnel file."). To receive consideration for the screening process, candidates must submit a complete City Application, including attaching the required attachments. Incomplete applications will not be considered.

This recruitment requires a qualifying performance exam. In order to pass this component, candidates must meet one of the criteria to move to the next phase of the recruitment process:

1. Pass the City of Santa Clara issued Criticall assessment (instructions will be e-mailed to you to complete this step), OR
2. Provide proof of a valid POST Public Safety Dispatcher Basic Certificate. The Public Safety Dispatcher Certificate is awarded to individuals who have successfully completed the Public Safety Dispatchers' Basic Course and their agency's probationary period. The certificate must be attached to your application or you will be required to take the CritiCall.

Application packets may be submitted online through the "Apply Now" feature on the job announcement at This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

The annual salary range for this position is $117,503.16 - $149,866.08. This position may be filled at or near the minimum of the salary range.

Lateral Public Safety Dispatcher Hiring Incentive Program $7,500 recruitment incentive

• $2,500 is paid in the first pay period!

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at View phone number on click.appcast.io or View email address on click.appcast.io.