Housekeeping Associate - PS LAX

Job Description

Job Description

Housekeeping Associate – PS LAX

Who We Are 

PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality.

Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft.

Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences.

We are building more than terminals - we are shaping a new way to travel. If you’re passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS.

The Role: Housekeeping Associate

PS is seeking a Housekeeping Associate to support our mission of redefining the way the world travels. In this role, you will contribute to delivering a seamless, elevated, and highly personalized airport experience through operational excellence, strong service instincts, and attention to detail.

Reports to: Housekeeping and Facilities Manager
Location: PS LAX (Onsite)
Schedule: Full-time, 5 days/week (may include weekends/holidays/non -traditional shifts)

(i.e. This role is 100% onsite at PS Location, with a 5-day per week schedule based on operational needs. It may not be a traditional Monday to Friday schedule, as PS operates a 24/7 facility to meet our business. )

As a Housekeeping Associate at PS, you are a critical part of delivering our elevated hospitality experience. This role goes beyond maintaining cleanliness, you are responsible for creating an environment that reflects the highest standards of luxury, comfort and attention to detail across all PS spaces.

You will service private Suites, Member Salon areas, Back of House and Office spaces with the same care and precision found in the world’s leading luxury hotels. You are empowered to take ownership of your environment—anticipating needs, responding to requests and ensuring every space contributes to a seamless and refined guest journey.

This role requires a hands-on, detail-oriented approach, a strong sense of pride in your work and the ability to operate within a fast-paced, highly dynamic airport environment.

Due to the unique operational needs of PS, Associates must maintain flexibility in scheduling, including early mornings, evenings, weekends and holidays.

Due to the unique operational needs and scheduling of the airport and the airlines it serves, PS requires all Associates to maintain open availability on the days they are scheduled to work. Start Times for their 8-hour shifts will be altered to meet the schedule of customers' reservations.

Responsibilities & Expectations  

• Luxury Environment Maintenance: Maintain the cleanliness, presentation and readiness of all PS spaces, including private suites, member lounges, restrooms, offices and back-of-house areas, ensuring they consistently meet PS’s premium standards.
• Suite & Guest Space Preparation: Prepare and reset private suites with meticulous attention to detail (linens, amenities, surfaces, overall ambiance, etc.) ensuring each space feels pristine, intentional and welcoming.
• Public & Shared Space Excellence: Ensure all shared environments, including the Member Salon and transitional spaces, remain spotless, organized and reflective of PS’s luxury brand at all times.
• Ownership & Mobility: Move seamlessly throughout the property, proactively identifying and addressing cleanliness and presentation needs without direction.
• Guest Interaction & Service Support: Respond promptly and professionally to guest and team member requests, supporting the overall guest experience with warmth, discretion and efficiency.
• Operational Discipline: Maintain organized housekeeping carts, storage areas and supply levels. Adhere to all PS protocols, including safety, sanitation and security standards.
• Maintenance Awareness: Identify and report maintenance issues or repair needs in a timely and accurate manner to preserve the integrity of the space.
• Team Collaboration: Work closely with Housekeeping, Operations and Hospitality teams to ensure alignment and continuity in the guest experience.
• Standards & Professionalism: Uphold PS standards for appearance, communication and conduct. Maintain confidentiality and discretion at all times within a high-profile guest environment.
• Physical Engagement: Perform physically active work including standing, walking, bending, lifting, pushing and carrying items up to 50 lbs, while maintaining consistent quality and efficiency.
• Dynamic Flexibility: Adapt to changing operational needs and support additional duties as required to ensure an exceptional and uninterrupted guest experience.
• Communication: Monitor, dispatch and update in real time PS operational systems (radio, Teams chats, Helpdesk and other PS operational systems).

Requirements

• Must pass a pre-employment background check including drug screening and TSA/CBP clearance
• Previous housekeeping or hospitality experience preferred; luxury hotel experience is a plus
• Strong attention to detail and pride in maintaining high standards
• Ability to work both independently and as part of a team
• Service oriented mindset with a proactive approach to problem solving
• Comfort working in a fast paced, operationally complex environment
• Ability to meet physical demands of the role
• Must have a reliable method of transportation to travel to and from PS LAX
• Must be able to read, write, speak and understand the English language fluently
• Must be authorized to work in the United States

Employee Benefits

• Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability
• 401K retirement plan with company matching
• Health and Dependent care FSA and HSA with company matching 
• Merit-based raises and bonuses
• 12 PTO Days / 6 Paid Sick Days Prorated Annually
• Monthly health & wellness and phone reimbursement
• Paid training
• A great career path with promotion opportunities.

Compensation $27.00/hour. During the first 90 days of employment, employees are paid a training rate of $22.95/hour. Overtime opportunities available. This is a full-time, non-exempt role.

PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.