IT Service Desk Analyst I - Windows/macOS & Retail Support
$51.8k - $68.91kPUMA Gruppe
PUMA Gruppe is seeking an Analyst I IT Service Desk located in Somerville, Massachusetts. This role is pivotal in providing first-level technical support to both corporate and retail environments. Responsibilities include troubleshooting a range of technical issues, managing critical incidents, and collaborating with various teams to optimize IT service delivery. The ideal candidate will have 1-2 years of experience in end-user support, exceptional customer service skills, and a college degree in computer technologies. The hiring pay range is $51,800-$68,905 plus bonuses and benefits. #J-18808-Ljbffr PUMA Gruppe
Vacancy posted 4 days ago
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